At a Glance
- Tasks: Help customers find the perfect tiles and create stunning spaces.
- Company: Topps Tiles, the UK's leading tile retailer with a supportive community.
- Benefits: Competitive pay, sales commission, no late nights, and generous staff discounts.
- Other info: Enjoy ongoing training and career progression in a dynamic retail environment.
- Why this job: Join a fun team, develop sales skills, and make a real impact on customer experiences.
- Qualifications: No experience needed, just bring your friendly energy and willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
16 hours per week including some weekend working.
Aged 21 and above: £12.71 per hour plus personal sales commission.
Aged 20 and below: £10.85 per hour plus personal sales commission.
Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service.
With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do - that's the Topps way.
Working in retail as a Sales Assistant (known internally as a Service Specialist) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you'll help customers visualise their projects and find exactly what they need to make their vision a reality. You won't just serve at a till. You'll become a specialist, developing real sales skills by using a consultative approach - asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back. And unlike many retail roles, you won't work late evenings - plus you'll enjoy three days off at Christmas. Oh, and did we mention? You'll earn commission on every sale you help make happen.
What you'll be doing:
- Building long-standing relationships with regular trade and retail customers through a consultative sales approach.
- Asking the right questions to understand customer needs so you can confidently recommend the best products.
- Using your creativity to inspire customers with colour, style, layout and design ideas.
- Driving sales through expert product knowledge.
- Confidently closing sales and maximising every opportunity.
No experience? No problem. You don't need to know anything about tiles or even retail. If you're outgoing, friendly, energetic and don't mind lifting heavy boxes, we'll give you all the training you need, including developing your sales confidence and skills through our simple, customer-first sales framework.
What's in it for you?
- Competitive basic salary.
- Sales commission.
- No evening work.
- Christmas Eve and Boxing Day off.
- Ongoing training, development and progression opportunities.
- Generous Staff Discount.
- Access to our Benefits platform with a wide range of discounts from hundreds of retailers.
You'll love working for Topps - and we can't wait to hear from you. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager. Due to health and safety requirements and the nature of our in-store work, we would encourage applications from individuals aged 18 or over.
Sales Assistant in West Coker employer: TOPPS TILES
Topps Tiles is an exceptional employer, offering a supportive and community-focused work environment where Sales Assistants can thrive. With competitive pay, commission on sales, and no late evening shifts, employees enjoy a healthy work-life balance while receiving ongoing training and development opportunities. The culture at Topps Tiles fosters creativity and collaboration, making it a rewarding place to build a retail career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in West Coker
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Topps Tiles. Understand their products, values, and what makes them unique in the retail space. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your sales pitch! Since this role is all about consultative selling, think about how you would approach a customer. Role-play with a friend or family member to get comfortable asking questions and recommending products.
✨Tip Number 3
Be yourself! Topps Tiles is looking for outgoing and friendly individuals. Let your personality shine during the interview. Share your experiences and how you can contribute to the team’s success.
✨Tip Number 4
Apply through our website! It’s super straightforward and ensures your application gets to the right people quickly. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Sales Assistant in West Coker
Some tips for your application 🫡
Keep it Simple:When you're writing your application, keep it straightforward and to the point. We want to see your personality shine through, so don’t be afraid to let us know who you are!
Show Your Enthusiasm:Let us know why you’re excited about joining Topps Tiles! Mention what you love about our products or how you can contribute to our customer-first approach. We’re all about passion here!
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it’s not directly related to retail. Skills like communication and teamwork are super important to us, so showcase those!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application, and we can’t wait to hear from you. Just scroll down and click 'Apply'!
How to prepare for a job interview at TOPPS TILES
✨Know Your Product
Even if you don't have prior experience with tiles, take some time to research Topps Tiles' products. Familiarise yourself with their range and think about how you might help customers visualise their projects. This will show your enthusiasm and willingness to learn during the interview.
✨Practice Your Consultative Approach
Since the role involves a consultative sales approach, practice asking open-ended questions that help uncover customer needs. Think about how you would engage with a customer looking for tiles and how you could recommend products based on their responses. This will demonstrate your ability to connect with customers.
✨Show Your Personality
Topps Tiles values outgoing and friendly individuals, so let your personality shine through in the interview. Share examples of how you've built relationships in previous roles or situations, even if they aren't retail-related. This will help the interviewer see how you'd fit into their community-focused team.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company culture and the role, such as how they support ongoing training and development. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
