At a Glance
- Tasks: Provide exceptional customer service and assist customers in selecting the perfect tiles.
- Company: Topps Tiles, the UK's leading tile retailer with a strong reputation for quality.
- Benefits: Earn £12.71 per hour plus commission, flexible hours, and a supportive team environment.
- Other info: Flexible 20-hour work week with opportunities for personal sales growth.
- Why this job: Join a passionate team and help customers create beautiful spaces with our stunning tiles.
- Qualifications: Great communication skills and a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
20 hours per week including some weekend working.
Aged 21 and above: £12.71 per hour plus personal sales commission.
Aged 20 and below: £10.85 per hour plus personal sales commission.
Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Please click on the apply button to read the full job description.
Service Specialist in Waterloo employer: TOPPS TILES
Topps Tiles is an excellent employer, offering a vibrant work culture that values teamwork and customer satisfaction. With competitive pay rates and the opportunity to earn personal sales commissions, employees can thrive both personally and professionally. The company also provides ample growth opportunities within its extensive network of over 280 stores across the UK, making it an ideal place for those seeking meaningful and rewarding employment in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Specialist in Waterloo
✨Tip Number 1
Get to know the company! Research Topps Tiles and their products. When you walk into that interview, show us you’re not just another candidate but someone who genuinely cares about what we do.
✨Tip Number 2
Practice your customer service skills. As a Service Specialist, you'll be interacting with customers all day. Role-play with a friend or family member to nail those tricky scenarios and demonstrate your problem-solving abilities.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows us that you take the opportunity seriously and are ready to represent Topps Tiles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows us that you’re enthusiastic about the role and appreciate the time we took to meet you.
We think you need these skills to ace Service Specialist in Waterloo
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for tiles and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Topps Tiles.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Service Specialist role. We love seeing how your background aligns with what we do, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TOPPS TILES
✨Know Your Tiles
Familiarise yourself with Topps Tiles' product range. Being able to discuss specific tiles, their uses, and benefits will show your genuine interest in the role and the company.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer, as this role is all about exceptional service.
✨Sales Savvy
Brush up on your sales techniques. Be ready to discuss how you can contribute to personal sales commission and what strategies you would use to engage customers effectively.
✨Weekend Availability
Since the job includes weekend work, be upfront about your availability. Showing flexibility can set you apart from other candidates who may not be as willing to work those hours.
