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- Tasks: Assist customers with tile selections and maintain showroom standards.
- Company: Join CTD Tiles, a top retailer in the tile industry with a focus on quality and service.
- Benefits: Enjoy competitive pay, no evening shifts, and opportunities for training and promotion.
- Why this job: Be part of a dynamic team, engage with customers, and explore your passion for interior design.
- Qualifications: Retail experience and a keen interest in interior design trends are preferred.
- Other info: No work on Christmas Eve or Boxing Day; apply quickly for a fast response!
Aged 21 and above: £11.44 per hour Aged 20 and below: £10.18 per hour What makes a job at CTD a career like no other? CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment. Key Responsibilities: Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone. Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets. Deal with customers face-to-face. Ensure showrooms are clean and tidy. Ensure branch standards are maintained. Ensure point of sale displays are up-to-date and accurate. Have a welcoming and confident approach when dealing with the public. Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures. Maintain an awareness of interior design trends and the role that tiles have in renovation schemes. Complete customer orders over the phone. Offer exceptional customer service, even when under pressure. Offer specific advice to customers on products and their use. Experience and Skills required Previous experience in a retail environment Interest in interior design trends. Excellent customer service skills. Ability to work well under pressure and handle multiple tasks. Strong communication and interpersonal skills. Attention to detail and accuracy in handling transactions. If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to. With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you’ll love working for CTD and we can’t wait to hear from you. Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager! Closing Date Tuesday 31 December 2024 JBRP1_UKTJ
TOPPS TILES | Branch Assistant employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOPPS TILES | Branch Assistant
✨Tip Number 1
Familiarize yourself with the latest interior design trends and tile products. This knowledge will not only help you in conversations with customers but also demonstrate your passion for the industry during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. Being able to handle various customer interactions confidently will set you apart as a candidate.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you successfully collaborated with others to achieve a common goal. This is crucial in a retail environment like CTD.
✨Tip Number 4
Prepare to discuss how you manage stress and multitask effectively, especially during busy periods. Providing specific examples will illustrate your capability to thrive under pressure.
We think you need these skills to ace TOPPS TILES | Branch Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Branch Assistant position. Highlight your relevant experience in retail and customer service in your application.
Tailor Your CV: Customize your CV to reflect your experience in retail and any knowledge of interior design trends. Emphasize your customer service skills and ability to work under pressure, as these are key for this role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences align with the job description, particularly in sales and customer interaction.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your contact details are correct and that all required documents are included.
How to prepare for a job interview at Topps Tiles
✨Show Your Product Knowledge
Make sure to brush up on the tile products and interior design trends before the interview. Being able to discuss specific products and how they fit into current design trends will demonstrate your expertise and enthusiasm for the role.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you handled difficult customers or went above and beyond to meet their needs, as this is crucial for the Branch Assistant role.
✨Exhibit Strong Communication Skills
Practice clear and confident communication. During the interview, focus on articulating your thoughts well and listening actively. This will show that you can effectively interact with both customers and team members.
✨Be Ready to Discuss Teamwork
Since the role involves working as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Emphasize your ability to contribute to a positive team environment and achieve common goals.
