At a Glance
- Tasks: Engage with customers, sell tiles, and provide expert advice in a vibrant retail setting.
- Company: Join CTD Tiles, a leading retailer in the tile industry with a strong reputation.
- Benefits: Earn competitive pay plus commission, with opportunities for growth and development.
- Other info: Enjoy a supportive team atmosphere and contribute to a well-known brand.
- Why this job: Combine your passion for design with customer service in a dynamic team environment.
- Qualifications: Retail experience and a keen interest in interior design trends are essential.
The predicted salary is between 26400 - 26400 £ per year.
About The Role
Aged 21 and above: £12.71 per hour plus personal sales commission
Aged 20 and below: £10.85 per hour plus personal sales commission
What makes a job at CTD a career like no other? CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment.
Key Responsibilities
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
- Deal with customers face-to-face.
- Ensure showrooms are clean and tidy.
- Ensure branch standards are maintained.
- Ensure point of sale displays are up-to-date and accurate.
- Have a welcoming and confident approach when dealing with the public.
- Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
- Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
- Complete customer orders over the phone.
- Offer exceptional customer service, even when under pressure.
- Offer specific advice to customers on products and their use.
Qualifications
- Previous experience in a retail environment
- Interest in interior design trends.
- Excellent customer service skills.
Tile Showroom Specialist: Design-Savvy Branch Assistant employer: TOPPS TILES
CTD Tiles is an exceptional employer that offers a vibrant work culture where creativity and customer service thrive. As part of the Topps Group, employees benefit from extensive training and growth opportunities within a supportive team environment, all while working in a dynamic retail setting that values innovation and design. With competitive pay and a focus on personal development, CTD Tiles is committed to fostering a rewarding career for those passionate about interior design and customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Tile Showroom Specialist: Design-Savvy Branch Assistant
✨Tip Number 1
Get to know the company inside out! Research CTD Tiles and their products, as well as the latest interior design trends. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, try role-playing with friends or family. This will help you feel more confident when dealing with customers face-to-face or over the phone.
✨Tip Number 3
Show off your passion for tiles! Bring examples of how you've used tiles in your own projects or share ideas on how to display them effectively. This will demonstrate your enthusiasm and knowledge during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the CTD team. Don’t miss out on this opportunity!
We think you need these skills to ace Tile Showroom Specialist: Design-Savvy Branch Assistant
Some tips for your application 🫡
Show Your Passion for Design:When writing your application, let your love for interior design shine through! Share any relevant experiences or projects that showcase your design-savvy side. We want to see how you can bring that flair to our showroom!
Highlight Your Customer Service Skills:Make sure to emphasise your customer service experience. We value a welcoming and confident approach, so share examples of how you've gone above and beyond for customers in the past. This will show us you're a perfect fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our branch!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the CTD family!
How to prepare for a job interview at TOPPS TILES
✨Know Your Tiles
Familiarise yourself with the different types of tiles and their uses. Being able to discuss product features and benefits confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your ability to connect with clients face-to-face and over the phone.
✨Stay Trendy
Brush up on current interior design trends and how tiles fit into them. Being able to discuss popular styles or recent innovations in tile design will show that you’re not just knowledgeable but also passionate about the industry.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common questions related to retail and customer service, and practice articulating your thoughts clearly. This will help you feel more confident and prepared on the day.
