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- Tasks: Inspire and lead the store team while driving sales and delivering top-notch customer service.
- Company: Join Topps-Tiles, a dynamic retail company focused on excellence.
- Benefits: Enjoy uncapped commission, staff discounts, and a share-save scheme.
- Other info: Perfect for those passionate about customer service and team leadership.
- Why this job: Be part of a fast-moving company with great growth opportunities in retail.
- Qualifications: Retail experience and a proven track record of exceeding sales targets.
The predicted salary is between 25000 - 32000 £ per year.
Topps-Tiles is seeking a management team member for their Guildford store in the United Kingdom. In this role, you will inspire and lead the store team, drive sales, and maintain exceptional customer service.
Successful candidates will have a background in retail and a record of exceeding sales targets.
Benefits include:
- Uncapped commission
- Staff discounts
- Share-save scheme
This position presents an excellent opportunity for growth in a fast-moving company focused on customer service excellence.
Retail Deputy Manager — Lead Sales & Customer Experience in Surrey employer: TOPPS TILES
Contact Detail:
TOPPS TILES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Deputy Manager — Lead Sales & Customer Experience in Surrey
✨Tip Number 1
Get to know the company culture! Before your interview, check out Topps-Tiles' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Prepare some killer questions! When you're in the interview, ask about their approach to customer service or how they support their team in achieving sales targets. This shows you're not just there for a job, but you want to contribute to their success.
✨Tip Number 3
Show off your retail experience! Be ready to share specific examples of how you've led teams or exceeded sales targets in the past. Use numbers and results to back up your claims – it makes a stronger impact!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Retail Deputy Manager — Lead Sales & Customer Experience in Surrey
Some tips for your application 🫡
Show Your Retail Passion: When writing your application, let your enthusiasm for retail shine through! Share specific examples of how you've inspired teams and driven sales in previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about customer experience.
Tailor Your CV: Make sure your CV is tailored to the Retail Deputy Manager role. Highlight your achievements in exceeding sales targets and any leadership experience you have. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Use it to elaborate on your retail experience and how you plan to maintain exceptional customer service. Keep it engaging and personal – we want to get to know you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at TOPPS TILES
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially about sales strategies and customer service excellence. Familiarise yourself with Topps-Tiles' products and their unique selling points so you can speak confidently about how you would drive sales in the store.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated them to exceed sales targets and deliver exceptional customer experiences.
✨Prepare for Scenario Questions
Expect questions that put you in real-life retail situations. Think about how you would handle difficult customers or motivate a team during a busy period. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Highlight Your Achievements
Be ready to discuss your previous successes in retail. Whether it’s exceeding sales targets or implementing a new customer service strategy, quantifying your achievements will demonstrate your capability and make you stand out as a candidate.