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- Tasks: Lead a team to create an inspiring shopping experience and exceed sales targets.
- Company: Join Topps Tiles, the UK's leading tile specialist with over 350 stores nationwide.
- Benefits: Enjoy uncapped commission, generous discounts, health insurance, and career development opportunities.
- Why this job: Be part of a fast-moving company that values creativity, customer service, and personal growth.
- Qualifications: Retail experience with P&L responsibility and a passion for outstanding customer service required.
- Other info: Flexible hours with no evening work or Christmas shifts; applicants must be 18 or over.
The predicted salary is between 30000 - 42000 £ per year.
Great choice, outstanding value, market leading customer service. That's Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We're looking for ambition and for Store Managers who want their store, and their team, to be the best.
You know retail and have full P&L responsibility with an impressive track record of delivering outstanding customer service and great financial results. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. You're a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There's a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over.
Store Manager employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Topps Tiles' product range and current trends in interior design. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Think of specific examples where your coaching led to improved performance or customer satisfaction.
✨Tip Number 3
Showcase your commercial awareness by researching the retail market, especially competitors in the tile industry. Be ready to share insights on how you would differentiate your store from others.
✨Tip Number 4
Emphasise your commitment to customer service excellence. Prepare anecdotes that highlight how you've gone above and beyond to ensure a positive shopping experience for customers.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, particularly in managing teams and delivering outstanding customer service. Use specific examples that demonstrate your ability to lead and motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention your interest in creativity or interior design, as this aligns with the role's requirements. Show how your leadership style can inspire a team to achieve sales targets.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements such as sales growth, customer satisfaction scores, or successful team development initiatives. This will help illustrate your capability to drive performance.
Research Topps Tiles: Familiarise yourself with Topps Tiles' values, products, and market position. Understanding their commitment to customer service and quality will allow you to align your application with their business ethos.
How to prepare for a job interview at Topps Tiles
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing outstanding customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with the values of Topps Tiles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed and developed a team in previous roles.
✨Highlight Your Commercial Awareness
Topps Tiles is looking for someone who understands the retail landscape. Be ready to talk about market trends, competitor analysis, and how you can set the store apart from others. This shows that you have the business acumen they value.
✨Be Creative and Knowledgeable
Since an interest in creativity or interior design is beneficial for this role, prepare to discuss any relevant experience or ideas you have. You might even want to bring along a portfolio or examples of projects you've worked on to showcase your skills.
