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- Tasks: Lead a team to create an inspiring shopping experience and exceed sales targets.
- Company: Join Topps Tiles, the UK's leading tile specialist with over 350 stores nationwide.
- Benefits: Enjoy uncapped commission, generous discounts, health insurance, and career development opportunities.
- Other info: Flexible hours with no evening work or Christmas shifts required.
- Why this job: Be part of a fast-moving company that values creativity and outstanding customer service.
- Qualifications: Retail experience with P&L responsibility and a passion for customer service is essential.
The predicted salary is between 30000 - 42000 £ per year.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve – as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
You know retail and have had full P&L responsibility with an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. A natural from-the-front leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over.
Store Manager employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Topps Tiles' product range and current trends in interior design. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. Think of specific examples where your coaching led to improved performance or customer satisfaction.
✨Tip Number 3
Showcase your commercial awareness by researching the retail market, especially competitors in the tile industry. Be ready to share insights on how you would differentiate your store from others.
✨Tip Number 4
Emphasise your commitment to customer service excellence. Prepare anecdotes that illustrate how you've gone above and beyond to ensure a positive shopping experience for customers.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience, particularly any roles where you had P&L responsibility. Emphasise your track record in delivering outstanding customer service and achieving financial results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've led teams to success and improved sales through exceptional service.
Showcase Leadership Skills: Highlight your leadership style and how you motivate and develop your team. Provide examples of how you've coached staff to exceed targets and improve customer experiences.
Demonstrate Commercial Awareness: Discuss your understanding of the retail market and how you keep ahead of competition. Mention any strategies you've implemented in previous roles that set your store apart from others.
How to prepare for a job interview at Topps Tiles
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing outstanding customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this aligns perfectly with what Topps Tiles values.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed and developed a team in the past.
✨Highlight Your Commercial Awareness
Be ready to talk about your understanding of retail dynamics and how you can keep the store competitive. Discuss any strategies you've implemented in previous roles that have led to increased sales or improved customer experiences.
✨Emphasise Creativity and Product Knowledge
Since an interest in creativity or interior design is beneficial for this role, prepare to share your thoughts on current trends in home decor. You might also want to discuss how you would help customers visualise their projects using the products available in-store.