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For Companies At a Glance
- Tasks: Lead a team to create an inspiring shopping experience and exceed sales targets.
- Company: Join Topps Tiles, where customer service and creativity meet in retail.
- Benefits: Enjoy generous discounts, health insurance, and a supportive career development plan.
- Why this job: Be part of a dynamic team that values creativity and exceptional customer service.
- Qualifications: Retail experience with P&L responsibility and a passion for leadership is essential.
- Other info: Flexible hours with no evening work or holiday shifts required.
The predicted salary is between 28800 - 43200 £ per year.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close-knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that’s important: we’re not a hard-sell sort of place. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store.
As Store Manager you’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store. And you’ll constantly look for ways to improve – as an individual, as a team, as a store. So yes, we’re looking for ambition. For Store Managers who want their store, and their team, to be the best in the land. That’s the sort of drive we love.
No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!
Who you are
You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That’s certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences.
You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. And you’re a passionate can-do, will-do role model. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management.
Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you’ll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there’s no evening work to worry about – and no working on Christmas Eve or Boxing Day either.
Store Manager employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in your previous roles.
✨Tip Number 2
Highlight your leadership skills by discussing how you've successfully motivated and developed a team in the past. Be ready to provide examples of how you’ve helped team members achieve their goals.
✨Tip Number 3
Demonstrate your commercial awareness by researching current trends in retail and how they impact customer preferences. This will show that you understand the market and can set your store apart.
✨Tip Number 4
Express your creativity and interest in interior design. Prepare to discuss how you can help customers visualize their projects and how you would inspire your team to do the same.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Store Manager at Topps Tiles. Highlight your experience in retail management, customer service, and team leadership in your application.
Showcase Your Leadership Skills: Emphasize your ability to lead and motivate a team. Provide examples of how you've trained and developed staff in previous roles, and how this has positively impacted sales and customer satisfaction.
Demonstrate Commercial Awareness: Illustrate your understanding of retail dynamics and how you can set the store apart from competitors. Mention any relevant experience with P&L responsibility and achieving financial targets.
Express Your Creativity: Since an interest in creativity or interior design is beneficial for this role, include any relevant experiences or projects that showcase your creative skills and how they can enhance the customer shopping experience.
How to prepare for a job interview at Topps Tiles
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully inspired your team to achieve sales targets or improve customer service.
✨Emphasize Customer Service Excellence
Highlight your commitment to outstanding customer service. Discuss how you've previously created positive shopping experiences and how you plan to maintain that standard in the new role.
✨Demonstrate Commercial Awareness
Be prepared to discuss your understanding of retail dynamics and how you can set the store apart from competitors. Bring examples of how you've used business acumen to drive sales and improve margins in previous positions.
✨Express Your Creativity
Since an interest in creativity or interior design is beneficial for this role, share any relevant experiences or ideas you have for enhancing the store's visual appeal and helping customers visualize their projects.
