Assistant Manager in Stoke-on-Trent

Assistant Manager in Stoke-on-Trent

Stoke-on-Trent Full-Time 30000 - 40000 £ / year (est.) No home office possible
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Topps Tiles

At a Glance

  • Tasks: Support branch operations and lead a team to deliver exceptional customer service.
  • Company: Join CTD Tiles, a leading retailer in the tile industry with a strong reputation.
  • Benefits: Competitive salary, employee discounts, and opportunities for career advancement.
  • Why this job: Be part of a dynamic team and help shape the future of our branch.
  • Qualifications: Experience in retail management and a passion for customer service.
  • Other info: Exciting opportunity to grow within a well-established company.

The predicted salary is between 30000 - 40000 £ per year.

CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.

We are looking for a dynamic and experienced Assistant Branch Manager to join our team.

Role Overview: This role blends product knowledge...

Assistant Manager in Stoke-on-Trent employer: Topps Tiles

CTD Tiles offers a vibrant work environment where employees are encouraged to grow and develop their skills within the tile retail industry. With a strong focus on exceptional customer service and a supportive team culture, employees benefit from ongoing training opportunities and career progression within the Topps Group. Located in a thriving area, CTD Tiles provides a unique chance to be part of a leading brand while enjoying a collaborative and rewarding workplace.
Topps Tiles

Contact Detail:

Topps Tiles Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager in Stoke-on-Trent

✨Tip Number 1

Network like a pro! Reach out to current or former employees at CTD Tiles and ask about their experiences. A friendly chat can give us insider info that might just help us stand out in the interview.

✨Tip Number 2

Prepare for the interview by brushing up on your product knowledge. Familiarise yourself with CTD Tiles' range and think about how you can contribute to their exceptional customer service. We want to show them we’re ready to hit the ground running!

✨Tip Number 3

Practice common interview questions, but don’t forget to prepare some of our own! Think about what we’d like to know about the team and the company culture. This shows we’re genuinely interested and engaged.

✨Tip Number 4

Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re tech-savvy and keen to be part of the CTD Tiles family.

We think you need these skills to ace Assistant Manager in Stoke-on-Trent

Product Knowledge
Customer Service
Team Leadership
Sales Management
Inventory Management
Communication Skills
Problem-Solving Skills
Time Management
Analytical Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Tiles: When writing your application, let your enthusiasm for the tile industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about our products and customer service.

Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight relevant experience and skills that match what we’re looking for. We love seeing how your background aligns with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for CTD Tiles. Be personal, be engaging, and don’t forget to mention why you want to join our team specifically. We appreciate a bit of personality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Topps Tiles

✨Know Your Products

Before the interview, make sure you’re familiar with CTD Tiles' extensive range of products. Research their offerings and understand what sets them apart in the tile industry. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you would handle difficult situations or complaints, demonstrating your problem-solving skills.

✨Understand the Company Culture

CTD Tiles has recently joined the Topps Group, so it’s important to understand their company culture and values. Familiarise yourself with their mission and how they operate. This will help you align your answers with what they’re looking for in a candidate.

✨Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about team dynamics, growth opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Assistant Manager in Stoke-on-Trent
Topps Tiles
Location: Stoke-on-Trent
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