At a Glance
- Tasks: Help customers visualise their projects and recommend products to close sales.
- Company: Join Topps Tiles, a leading retailer in the UK with a supportive team.
- Benefits: Earn £12.71 per hour plus commission, with training and staff discounts.
- Other info: Flexible 20-hour week with opportunities for career progression.
- Why this job: Make a difference in customers' lives while earning and learning in retail.
- Qualifications: No specific qualifications needed, just a passion for helping others.
The predicted salary is between 12.71 - 12.71 £ per hour.
Topps Tiles is recruiting a Service Specialist to join our UK store team.
You will help customers visualise projects, recommending products and using a consultative approach to close sales.
This role offers a 20-hour week, including some weekend work, with a base rate of £12.71 per hour (age 21+), plus personal sales commission.
Training, career progression, and staff discounts are provided in a supportive environment.
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Service Specialist - Consultative Retail Sales & Commission employer: TOPPS TILES
Topps-Tiles in Wembley is an excellent employer that prioritises employee development and a high-performance culture. With competitive salaries, bonuses, and a supportive work environment, we empower our Store Managers to lead their teams effectively while fostering outstanding sales performance and customer satisfaction. Join us to be part of a dynamic team where your leadership skills can truly shine and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Service Specialist - Consultative Retail Sales & Commission
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including TOPPS TILES, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Service Specialist - Consultative Retail Sales & Commission
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like TOPPS TILES that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at TOPPS TILES will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about TOPPS TILES and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at TOPPS TILES
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at TOPPS TILES, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at TOPPS TILES!
