Sales Assistant

Sales Assistant

Full-Time 12 - 16 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Help customers find the perfect tiles and inspire their projects.
  • Company: Topps Tiles, the UK's leading tile retailer with a community-focused culture.
  • Benefits: Competitive pay, sales commission, no late shifts, and 3 days off at Christmas.
  • Other info: Exciting career growth opportunities and a fun, dynamic work environment.
  • Why this job: Gain valuable sales skills while making a real impact in a supportive team.
  • Qualifications: No experience needed, just a friendly attitude and willingness to learn.

The predicted salary is between 12 - 16 £ per hour.

30 hours per week including some weekend working Aged 21 and above: £12.71 per hour plus personal sales commission Aged 20 and below: £10.85 per hour plus personal sales commission Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do that's the Topps way. A retail career like no other Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you'll help customers visualise their projects and find exactly what they need to make their vision a reality . You won't just serve at a till. You'll become a specialist, developing real sales skills by using a consultative approach - asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back. And unlike many retail roles, you won't work late evenings - plus you'll enjoy three days off at Christmas. Oh, and did we mention? You'll earn commission on every sale you help makehappen. What you'll be doing Building long-standing relationships with regular trade and retail customers through a consultative sales approach. Asking the right questions to understand customer needs so you can confidently recommend the best products. Using your creativity to inspire customers with colour, style, layout and design ideas. Driving sales through expert product knowledge Confidently closing sales and maximising every opportunity No experience? No problem. You don't need to know anything about tiles - or even retail. If you're outgoing, friendly, energetic and don't mind lifting heavy boxes, we'll give you all the training you need, including developing your sales confidence and skills through our simple, customer-first sales framework. What's in it for you? Competitive basic salary Sales commission No evening work Christmas Eve and Boxing Day off Ongoing training, development and progression opportunities Generous Staff Discount Access to our Benefits platform with a wide range of discounts from 100s of retailers. You'll love working for Topps - and we can't wait to hear from you. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager. Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. xwwtmva Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
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Contact Details:

TOPPS TILES Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Assistant

Tip Number 1

Get to know Topps Tiles! Familiarise yourself with our products and the unique customer experience we offer. This will help you stand out during interviews and show that you're genuinely interested in being part of our community.

Tip Number 2

Practice your people skills! As a Sales Assistant, you'll be interacting with customers daily. Role-play with friends or family to boost your confidence and get comfortable with engaging conversations.

Tip Number 3

Show off your creativity! Think about how you can inspire customers with design ideas. Bring examples or sketches to your interview to demonstrate your flair for helping others visualise their projects.

Tip Number 4

Apply through our website! It’s quick and easy, and we promise to get back to you ASAP. Plus, it shows you're keen to join the Topps Tiles team right from the start!

We think you need these skills to ace Sales Assistant

Customer Service
Sales Skills
Product Knowledge
Creativity
Relationship Building
Positive Attitude
Teamwork

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit creative and friendly in your tone. Remember, we’re all about putting the customer at the heart of everything we do, so showing your enthusiasm for helping others is key!

Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any experience you have in customer service or sales, even if it’s not directly related to tiles. We love seeing how your skills can translate into our world, so don’t hold back on showcasing what makes you a great fit!

Keep It Concise:While we want to know all about you, keep your application concise and to the point. Aim for clarity and avoid fluff – we appreciate straightforwardness! A well-structured application will make it easier for us to see why you’d be a fantastic addition to our team.

Apply Through Our Website:Don’t forget to apply through our website! It’s super easy and only takes a few minutes if you’ve got your CV ready. Plus, applying online helps us get your application in front of the right people quickly, so we can chat with you ASAP about joining our Topps Tiles family!

How to prepare for a job interview at TOPPS TILES

Know Your Stuff

Even if you don’t need to be a tile expert, having a basic understanding of the products Topps Tiles offers can really impress your interviewers. Do a bit of research on different types of tiles and their uses, so you can show that you're eager to learn and help customers.

Show Off Your People Skills

As a Sales Assistant, you'll be interacting with customers all day. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your friendly attitude and ability to build relationships, as this is key to success at Topps Tiles.

Be Ready to Get Creative

Topps Tiles values creativity in helping customers visualise their projects. Think of ways you could inspire customers with design ideas or solutions. Bring a few examples of how you've used creativity in previous roles to demonstrate your potential.

Ask Questions

Interviews are a two-way street! Prepare some thoughtful questions about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it's the right fit for you.