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For Companies At a Glance
- Tasks: Assist customers and provide exceptional service in a vibrant retail environment.
- Company: Join CTD Tiles, a leading retailer in the tile industry with a strong reputation.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Why this job: Be part of a dynamic team and help customers find their perfect tiles.
- Qualifications: No prior experience needed; just a passion for customer service.
- Other info: Exciting opportunities to grow within the Topps Group.
Job Description
Aged 21 and above: £12.21 per hour
Aged 20 and below: £10.18 per hour
What makes a job at CTD a career like no other?
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler.
We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment.
Key Responsibilities:
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
- Deal with customers face-to-face.
- Ensure showrooms are clean and tidy.
- Ensure branch standards are maintained.
- Ensure point of sale displays are up-to-date and accurate.
- Have a welcoming and confident approach when dealing with the public.
- Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
- Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
- Complete customer orders over the phone.
- Offer exceptional customer service, even when under pressure.
- Offer specific advice to customers on products and their use.
Experience and Skills required
- Previous experience in a retail environment
- Interest in interior design trends.
- Excellent customer service skills.
- Ability to work well under pressure and handle multiple tasks.
- Strong communication and interpersonal skills.
- Attention to detail and accuracy in handling transactions.
If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to.
With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you’ll love working for CTD and we can’t wait to hear from you.
Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager!
Sales Assistant employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Research CTD Tiles and understand their products and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your sales pitch! As a Sales Assistant, you'll need to demonstrate your ability to engage customers. Role-play with a friend or family member to build confidence and refine your communication skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about wanting to join the CTD family. Don't miss out on this opportunity!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Sales Assistant role. Highlight any relevant experience or skills that match what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and long-winded sentences; just get straight to the good stuff!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures it gets to the right people. Plus, you'll find all the info you need about the role there too!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Before your interview, take some time to familiarise yourself with CTD Tiles' product range. Understanding the different types of tiles and their uses will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to connect with customers and enhance their shopping experience.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A polished appearance reflects your professionalism and respect for the opportunity, which can set you apart from other candidates.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company or the role. This shows that you’re not only interested in the position but also eager to learn more about how you can contribute to CTD Tiles’ success.
