Sales Assistant

Sales Assistant

Folkestone Full-Time No home office possible
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Topps Tiles

At a Glance

  • Tasks: Assist customers in visualising their projects and provide expert advice.
  • Company: Topps Tiles, a unique retail environment with a supportive team.
  • Benefits: Competitive hourly wage plus personal sales commission.
  • Why this job: Join a dynamic team and help customers create their dream spaces.
  • Qualifications: Passion for customer service and teamwork.
  • Other info: Great opportunity for career growth in a vibrant retail setting.

This is a temporary position, expected to last until 1.11.26

Aged 21 and above: £12.21 per hour plus personal sales commission

Aged 20 and below: £10.18 per hour plus personal sales commission

Topps Tiles is the UK\’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 300 stores nationwide and a team of 1,600 dedicated experts, we\’re more than just a business-we\’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do, that\’s the Topps Tiles way.

What makes a job at Topps Tiles a retail career like no other?

Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued member in a small team, you\’ll help our customers visualise their projects, helping them to find just what they\’re looking for to make their tiling project happen.

A sales assistant at Topps\’ is more than just sitting at a till. As one of our service specialists you\’ll gain valuable sales skills, supporting our customers whilst driving revenue for the store.

And, unlike other retail assistant jobs, you won\’t need to work late evenings, and you\’ll get 3 days off over Christmas.

That\’s not to mention the commission you\’ll earn on each sale you help make happen in store.

  • You\’ll build long standing relationships with our regular trade customers,
  • Use your creativity to inspire customers, helping them to pick the right design and style choices.
  • Gain product knowledge to give valuable advice for trade and retail customers to get them the best products they need.

The best bit? You don\’t even need to know anything about Tiles, or Retail!

If you\’re outgoing, friendly, have a positive attitude and don\’t mind lifting a few heavy boxes of tiles, then you\’re just the person we want to talk to.

So, that\’s a competitive basic salary, sales commission, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals.

You\’ll love working for Topps and we can\’t wait to hear from you.

Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we\’ll be in touch ASAP to arrange your chat with the hiring manager.

Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over.Think you know Topps Group? Think again.

There\’s plenty about Topps Group that might surprise you. Like the fact that you don\’t need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.

Or the fact that that we\’re Britain\’s largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

Sales Assistant employer: Topps Tiles

At Topps Tiles, we pride ourselves on fostering a vibrant and supportive work culture where every Sales Assistant is empowered to make a real impact. With competitive pay, personal sales commissions, and opportunities for professional growth, our team members enjoy a rewarding retail experience that goes beyond the ordinary. Join us in a dynamic environment where your contributions are valued, and you can thrive alongside passionate colleagues dedicated to helping customers bring their visions to life.
Topps Tiles

Contact Detail:

Topps Tiles Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Topps Tiles. Understand their products and values so you can show them you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your sales pitch! As a Sales Assistant, you'll need to sell products and ideas. Try role-playing with a friend or family member to get comfortable with talking about how you can help customers visualise their projects.

✨Tip Number 3

Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.

✨Tip Number 4

Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of standing out from the crowd.

We think you need these skills to ace Sales Assistant

Customer Service Skills
Sales Skills
Teamwork
Visual Merchandising
Communication Skills
Product Knowledge
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.

Tailor Your Application: Make sure to customise your application for the Sales Assistant role at Topps Tiles. Highlight any relevant experience or skills that match the job description. We love seeing how you connect your background to what we do!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Topps Tiles

✨Know Your Product

Before the interview, make sure you’re familiar with Topps Tiles' products. Understand the different types of tiles and their uses. This knowledge will help you answer questions confidently and show your passion for the role.

✨Showcase Your Customer Service Skills

As a Sales Assistant, customer interaction is key. Prepare examples from your past experiences where you provided excellent customer service. Highlight how you resolved issues or helped customers make decisions, as this will demonstrate your suitability for the role.

✨Practice Common Interview Questions

Anticipate questions like 'How would you handle a difficult customer?' or 'What do you think makes great customer service?'. Practising your responses will help you articulate your thoughts clearly during the interview.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well.

Sales Assistant
Topps Tiles
Location: Folkestone
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