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- Tasks: Build relationships with customers and help them choose the perfect tiles for their projects.
- Company: Topps Tiles, the UK's leading tile retailer with a focus on quality and customer service.
- Benefits: Earn competitive pay, commission on sales, and enjoy time off during Christmas.
- Other info: Flexible hours with opportunities for training and career advancement.
- Why this job: Join a fun team, develop your skills, and make a real impact in customer satisfaction.
- Qualifications: Outgoing personality, strong communication skills, and a positive attitude.
The predicted salary is between 26400 - 30000 £ per year.
30 hours per week, including some weekend working. Aged 21 and above: £12.71 per hour plus personal sales commission. Aged 20 and below: £10.85 per hour plus personal sales commission.
Topps Tiles is the UK's number one tile retailer, renowned for an extensive range of high‑quality tiles and exceptional customer service. We operate over 300 stores nationwide with more than 1,600 experts providing world‑class customer support.
Responsibilities
- Build long‑standing relationships with regular trade customers.
- Use creativity to inspire customers, helping them choose the right design and style choices.
- Gain product knowledge and provide valuable advice to trade and retail customers about the best products.
- Help customers visualise their projects and support them in selecting tile solutions.
- Work at the sales floor, including assisting with the till and supporting store revenue.
Requirements
- Outgoing, friendly and positive attitude.
- Comfortable lifting heavy boxes of tiles.
- Excellent customer service and communication skills.
- Age 18 or over (for health and safety reasons).
Benefits
- No evening, Christmas Eve or Boxing Day working.
- Get 3 Days off over Christmas, plus commission on each sale, training, development and promotion opportunities.
Sales Assistant in Rayleigh employer: TOPPS TILES
Contact Detail:
TOPPS TILES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Rayleigh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Topps Tiles. Understand their products and values so you can show off your knowledge and passion for tiles during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships with customers, think of some scenarios where you can demonstrate your excellent customer service skills. Role-play with a friend if you can!
✨Tip Number 3
Show your creativity! Bring along some ideas or examples of how you would help customers visualise their projects. This will really impress them and show that you’re ready to inspire others.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we get your details and can consider you for the Sales Assistant role at Topps Tiles.
We think you need these skills to ace Sales Assistant in Rayleigh
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to fit the Sales Assistant role. Highlight any relevant experience you have in customer service or sales, and mention how you can contribute to our team at Topps Tiles.
Be Specific About Your Skills: When discussing your skills, be specific! If you’ve got experience with product knowledge or helping customers visualise their projects, share examples. We love seeing how you can bring value to our store.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TOPPS TILES
✨Know Your Products
Before the interview, make sure you familiarise yourself with the types of tiles and products Topps Tiles offers. Being able to discuss specific products and their benefits will show your enthusiasm and readiness to help customers.
✨Show Off Your People Skills
Since this role is all about building relationships with customers, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your friendly attitude and any experience you have in customer service.
✨Demonstrate Your Creativity
Think of ways you can inspire customers with design ideas. During the interview, you might be asked how you would help a customer visualise their project. Have a few creative suggestions ready to showcase your ability to think outside the box.
✨Be Ready for Practical Questions
Expect questions about handling heavy boxes or working on the sales floor. Be honest about your physical capabilities and express your willingness to take on these responsibilities. Showing that you're up for the challenge will impress the interviewers.