At a Glance
- Tasks: Build relationships with customers and help them choose the perfect tiles for their projects.
- Company: Topps Tiles, the UK's leading tile retailer with a focus on quality and service.
- Benefits: Earn competitive pay, enjoy time off over Christmas, and receive commission on sales.
- Other info: Flexible hours with opportunities for training and career advancement.
- Why this job: Join a friendly team and unleash your creativity while helping customers transform their spaces.
- Qualifications: Outgoing personality, strong communication skills, and a willingness to learn.
The predicted salary is between 26400 - 30000 € per year.
30 hours per week, including some weekend working. Aged 21 and above: £12.71 per hour plus personal sales commission. Aged 20 and below: £10.85 per hour plus personal sales commission.
Topps Tiles is the UK's number one tile retailer, renowned for an extensive range of high‑quality tiles and exceptional customer service. We operate over 300 stores nationwide with more than 1,600 experts providing world‑class customer support.
Responsibilities
- Build long‑standing relationships with regular trade customers.
- Use creativity to inspire customers, helping them choose the right design and style choices.
- Gain product knowledge and provide valuable advice to trade and retail customers about the best products.
- Help customers visualise their projects and support them in selecting tile solutions.
- Work at the sales floor, including assisting with the till and supporting store revenue.
Requirements
- Outgoing, friendly and positive attitude.
- Comfortable lifting heavy boxes of tiles.
- Excellent customer service and communication skills.
- Age 18 or over (for health and safety reasons).
Benefits
- No evening, Christmas Eve or Boxing Day working.
- Get 3 Days off over Christmas, plus commission on each sale, training, development and promotion opportunities.
Sales Assistant in North East employer: TOPPS TILES
Topps Tiles is an exceptional employer, offering a vibrant work culture where creativity and customer service excellence thrive. With flexible hours, no evening or holiday shifts, and generous commission opportunities, employees can enjoy a balanced work-life while developing their skills in a supportive environment. The company prioritises employee growth through training and promotion opportunities, making it an ideal place for those seeking meaningful and rewarding employment in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in North East
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Topps Tiles. Understand their products and values so you can show off your knowledge and passion for tiles and customer service.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be interacting with customers all day. Role-play with a friend or family member to get comfortable with common customer scenarios and how to handle them.
✨Tip Number 3
Show your creativity! Think about how you can help customers visualise their projects. Bring some ideas to the table during your interview to demonstrate your ability to inspire and assist customers in making the right choices.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, who doesn't love a straightforward application process?
We think you need these skills to ace Sales Assistant in North East
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and don’t be afraid to show your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to fit the Sales Assistant role. Highlight any relevant experience or skills that match the job description, especially your customer service skills and creativity.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences and focus on what makes you a great fit for the position.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at TOPPS TILES
✨Know Your Products
Before the interview, make sure you familiarise yourself with the types of tiles and products Topps Tiles offers. Being able to discuss specific products and their benefits will show your enthusiasm and readiness to help customers.
✨Show Off Your People Skills
Since this role is all about building relationships with customers, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your friendly attitude and any experience you have in customer service.
✨Demonstrate Your Creativity
Think of ways you can inspire customers with design ideas. During the interview, you might be asked how you would help a customer visualise their project. Have a few creative suggestions ready to showcase your ability to think outside the box.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle physical tasks, like lifting heavy boxes. Be honest about your capabilities and express your willingness to take on these responsibilities as part of the job.
