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- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a vibrant culture.
- Benefits: Enjoy uncapped commission, generous discounts, and career development opportunities.
- Other info: Flexible hours with no evening work or Christmas shifts.
- Why this job: Be part of an ambitious team making a real impact in retail.
- Qualifications: Retail experience with a focus on customer service and team leadership.
The predicted salary is between 36000 - 60000 £ per year.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!
You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. You’ll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, but there’s no evening work to worry about - and no working on Christmas Eve or Boxing Day either.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We’re as big on career opportunities as we are on outstanding service and great value.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Newport employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Newport
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Topps Tiles. Plus, a referral can give you a leg up!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to customer service and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Newport
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in leading teams, managing P&L, and delivering outstanding customer service. We love seeing how your skills align with what we’re looking for!
Be Creative: Since creativity is key in this role, don’t hesitate to showcase any relevant projects or ideas you’ve had in the past. Whether it’s a store display or a team initiative, we want to see how you can bring your creative flair to Topps Tiles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Familiarise yourself with Topps Tiles' product range and the latest trends in interior design. Being able to discuss specific products and how they can benefit customers will show your passion and knowledge, which is key for a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated teams in the past. Highlight your coaching techniques and how you’ve developed team members to exceed targets, as this aligns perfectly with what Topps Tiles is looking for.
✨Emphasise Customer Service
Be ready to share stories that demonstrate your commitment to outstanding customer service. Discuss how you’ve created positive shopping experiences and how you plan to inspire your team to do the same at Topps Tiles.
✨Demonstrate Your Ambition
Topps Tiles values ambition, so express your desire to grow within the company. Talk about your vision for the store and how you plan to improve sales margins while maintaining excellent service, showing that you're ready to take on the challenge.