At a Glance
- Tasks: Assist customers with tile selections and manage orders in a vibrant retail environment.
- Company: Join CTD Tiles, part of the Topps Group, a leader in the tile industry.
- Benefits: Competitive pay, no evening shifts, training, and career development opportunities.
- Other info: Perfect for those aged 18+, with great potential for career growth.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Outgoing personality, positive attitude, and a willingness to learn about tiles.
The predicted salary is between 12 - 13 £ per hour.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler.
We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment.
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
- Ensure showrooms are clean and tidy.
- Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
- Complete customer orders over the phone.
If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to.
With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Click apply today; our application process should only take you a few minutes if you have a CV ready to go and we'll be in touch ASAP to arrange your chat with the hiring manager!
Assistant Branch Administrator in Livingston employer: TOPPS TILES
CTD Tiles is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With competitive pay, no evening or holiday shifts, and ample opportunities for training and career advancement, employees can thrive in a supportive environment that values their contributions. Join us in a role that not only allows you to utilise your product knowledge and people skills but also offers a chance to grow within Britain's largest specialist tile retailer.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Administrator in Livingston
✨Tip Number 1
Get to know CTD Tiles and their products inside out! Familiarise yourself with the latest interior design trends and tile options. This way, when you chat with the hiring manager, you can show off your knowledge and passion for the industry.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you can demonstrate your ability to connect with customers. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Be ready to discuss your sales experience! Think of specific examples where you've successfully sold a product or provided excellent customer service. This will help you stand out as a candidate who can contribute to the branch's profitability.
✨Tip Number 4
Don't forget to apply through our website! It’s quick and easy, and we’ll get back to you ASAP to set up a chat with the hiring manager. Plus, it shows you're keen on joining the CTD team!
We think you need these skills to ace Assistant Branch Administrator in Livingston
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Branch Administrator role. Highlight your customer service experience and any knowledge of interior design trends to catch our eye!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for our team. Don’t forget to mention your enthusiasm for tiles and retail!
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We love straightforward communication, so make it easy for us to see why you’d be a great addition to CTD!
Apply Through Our Website:We encourage you to apply directly through our website. It’s quick and easy, and we’ll get back to you ASAP to chat about your application. We can’t wait to hear from you!
How to prepare for a job interview at TOPPS TILES
✨Know Your Products
Familiarise yourself with CTD's range of tiles and associated products. Being able to discuss specific items, their features, and how they fit into current interior design trends will show your passion and expertise.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, practice your communication skills. Think about how you can engage with customers, both face-to-face and over the phone, to provide exceptional service and advice.
✨Demonstrate Team Spirit
CTD values teamwork, so be prepared to discuss how you've successfully worked in a team before. Share examples of how you contributed to achieving sales targets or maintaining a positive work environment.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling customer complaints or completing orders. Practising your responses will help you feel more confident during the interview.
