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- Tasks: Lead and motivate your team to smash sales targets and deliver top-notch customer service.
- Company: Join CTD Tiles, a leading retailer in the tile industry with a vibrant culture.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Make a real impact in a dynamic retail setting while showcasing your leadership skills.
- Qualifications: Retail management experience and strong leadership abilities are essential.
The predicted salary is between 36000 - 60000 £ per year.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler. We are looking for a dynamic and experienced Store Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
- Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required Qualifications:
- Proven experience in a retail management role, preferably within the interior design or home improvement sector.
- Strong leadership and team management skills.
Branch Manager in Lincolnshire employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager in Lincolnshire
✨Tip Number 1
Get to know the company inside out! Research CTD Tiles and the Topps Group, so you can chat confidently about their products and values during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and engaging with customers, think of examples from your past where you've successfully motivated others or provided exceptional service. We want to hear those stories!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look professional and approachable when you walk into that interview. It reflects your understanding of the industry and the importance of customer interaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is key in today’s retail environment.
We think you need these skills to ace Branch Manager in Lincolnshire
Some tips for your application 🫡
Show Your Passion for Tiles: When writing your application, let your enthusiasm for the tile industry shine through. We want to see how your love for interior design and customer service can contribute to our team at CTD Tiles.
Tailor Your Experience: Make sure to highlight your relevant retail management experience. We’re looking for someone who can lead a team effectively, so share specific examples of how you've motivated and managed teams in the past.
Be Personable: Since this role involves a lot of customer interaction, don’t hesitate to showcase your people skills. Use your application to demonstrate how you’ve successfully engaged with customers and built relationships in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Branch Manager position at CTD Tiles.
How to prepare for a job interview at Topps Tiles
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with CTD Tiles' product range and any recent trends in interior design. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to achieve sales targets or improved customer service. This will demonstrate your capability as a Branch Manager.
✨Understand the Brand
Research CTD Tiles and its position within the Topps Group. Be ready to discuss how you can contribute to the brand's reputation and profitability. Showing that you understand their values and goals will set you apart from other candidates.
✨Practice Customer Interaction Scenarios
Since the role involves direct customer interaction, practice handling common customer queries or complaints. Role-playing these scenarios can help you feel more prepared and confident during the interview.
