At a Glance
- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a vibrant culture.
- Benefits: Enjoy uncapped commission, generous discounts, and career development opportunities.
- Other info: Flexible hours with no evening work or Christmas shifts.
- Why this job: Be part of an ambitious team making a real impact in retail.
- Qualifications: Retail experience with a focus on customer service and team leadership.
The predicted salary is between 30000 - 40000 € per year.
Great choice, outstanding value, market leading customer service. That's Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We're looking for ambition in Store Managers who want their store, and their team, to be the best.
Who you are: You know retail, have full P&L responsibility and an impressive track record of delivering outstanding customer service and great financial results. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. A passionate can-do leader who drives performance through clear leadership, coaching and people management.
What we'll do for you: In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Who we are: Big things are happening at Topps Tiles. As the UK's leading tile specialist, we have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We're as big on career opportunities as we are on outstanding service and great value.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Leicester employer: TOPPS TILES
Topps Tiles is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. As a Store Manager, you will benefit from uncapped commission, generous discounts, and a commitment to promoting talent from within, all while working in a dynamic environment that values creativity and outstanding customer service. With no evening shifts and a focus on work-life balance, Topps Tiles offers a rewarding career path in the UK's leading tile specialist.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Leicester
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your leadership stories! Think of times you've motivated a team or improved customer service. Be ready to share these experiences in a way that highlights your skills and aligns with Topps Tiles' values.
✨Tip Number 3
Show your creativity! Since an interest in interior design is a plus, bring along ideas or examples of how you’ve helped customers visualise their projects in the past. This will set you apart as a candidate who truly understands the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your enthusiasm for the role. It’s a simple gesture that shows you’re genuinely interested in joining the Topps Tiles family.
We think you need these skills to ace Store Manager in Leicester
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your experience in leading teams, managing P&L, and delivering outstanding customer service. We love seeing how your past experiences align with what we do at Topps Tiles!
Be Creative:Since creativity is key in this role, don’t hesitate to showcase any relevant skills or experiences related to interior design or visual merchandising. We appreciate candidates who can help our customers visualise their projects and bring them to life.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join the Topps Tiles family!
How to prepare for a job interview at TOPPS TILES
✨Know Your Products
Familiarise yourself with the range of tiles and products Topps Tiles offers. Being able to discuss specific items, their benefits, and how they can enhance a customer's project will show your passion for the role and your commitment to outstanding customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and development strategies that have helped your team exceed targets. This will demonstrate your ability to inspire and motivate others, which is crucial for a Store Manager.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering exceptional customer experiences. Share stories where you went above and beyond for customers, as this aligns perfectly with Topps Tiles' ethos of great service leading to sales.
✨Demonstrate Your Business Acumen
Brush up on your understanding of P&L responsibility and how it relates to store performance. Be prepared to discuss how you would create a business plan to increase sales margins while maintaining high standards of customer service.
