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- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a vibrant culture.
- Benefits: Enjoy uncapped commission, generous discounts, and career development opportunities.
- Why this job: Be part of an exciting journey in a fast-moving business with real impact.
- Qualifications: Retail experience with a focus on customer service and team leadership.
- Other info: Flexible hours with no evening work and a supportive environment for growth.
The predicted salary is between 36000 - 60000 £ per year.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
You know retail and have had full P&L responsibility with an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
While you’ll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there’s no evening work to worry about - and no working on Christmas Eve or Boxing Day either.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Store Manager in Leicester employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Leicester
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Store Manager at Topps Tiles.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, from motivating your team to dealing with customer complaints. Show them you’re ready to lead and inspire!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Topps Tiles family.
We think you need these skills to ace Store Manager in Leicester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management and customer service. We love seeing how you've led teams and achieved great results, so don’t hold back on those achievements!
Be Creative: Since creativity is key in this role, feel free to showcase any relevant skills or experiences related to interior design or visual merchandising. We want to know how you can help customers bring their projects to life!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Topps Tiles family!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Familiarise yourself with Topps Tiles' product range and the latest trends in interior design. Being able to discuss specific products and how they can enhance a customer's project will show your passion and knowledge, which is key for a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and people management experiences, as well as how you’ve motivated your team to exceed sales targets through exceptional customer service.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding customer service. Share stories that demonstrate your ability to create positive shopping experiences and how you’ve trained your team to do the same.
✨Demonstrate Commercial Awareness
Research the retail market and understand Topps Tiles' position within it. Be prepared to discuss how you would differentiate your store from competitors and drive sales through strategic planning and execution.
