At a Glance
- Tasks: Support clients by building relationships and delivering exceptional service.
- Company: Topps Group, a dynamic and ambitious market leader in retail.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Be part of a tight-knit team in a multi-million-pound business with exciting goals.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction and business growth.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 40500 - 49500 £ per year.
There's plenty about Topps Group that might surprise you.
Like the scale of our Support Office in Leicester.
We have Finance, Marketing, Buying, Central Operations, HR, Property, Customer Service and IT all under one roof.
Tight-knit teams of talented people working together and working hard to get things done and drive results.
But then, would you expect anything less from an ambitious, dynamic, market-leading, multi-million-pound retail business?
After delivering our 20% market share goal of "one in five", we have launched our new goal - Mission 365 - targeting £365 million of sales.
We're looking for a customer-focused Client Support Spe cialist to join our Commercial team, supporting our CTD and Parkside customers.
In this role, you'll play a key part in building and strengthening relationships with our clients, ensuring they receive exceptional service while helping to identify opportunities to grow and develop our business.
Combining strategic thinking with hands-on account management, you'll act as a trusted partner to customers, understanding their needs, resolving challenges, and delivering solutions that add real value.
Working closely with internal teams, you'll help drive customer satisfaction, loyalty, and sales growth through outstanding service and support.
You will: Be the primary point of contact for clients, building strong relationships based on outstanding service Deliver fir...
Sales Support Specialist in Leicester employer: TOPPS TILES
Topps Group is an exceptional employer, offering a vibrant work culture within our expansive Support Office in Leicester, where collaboration and innovation thrive. Employees benefit from a dynamic environment that fosters professional growth, with opportunities to engage in meaningful projects that directly impact our ambitious sales goals. Join us to be part of a dedicated team that values customer relationships and drives success together.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist in Leicester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Specialist at TOPPS TILES, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including TOPPS TILES. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Specialist. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Specialist in Leicester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for TOPPS TILES:When writing your cover letter, make sure to tailor your message specifically for TOPPS TILES. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at TOPPS TILES
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show TOPPS TILES that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show TOPPS TILES that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with TOPPS TILES’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
