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- Tasks: Inspire and lead the store team while driving sales and ensuring top-notch customer service.
- Company: Join Topps-Tiles, a dynamic retail company focused on excellence.
- Benefits: Enjoy uncapped commission, staff discounts, and a share-save scheme.
- Other info: Perfect for those passionate about customer service and team leadership.
- Why this job: Be part of a fast-moving company with great growth opportunities in retail.
- Qualifications: Retail experience and a proven track record of exceeding sales targets.
The predicted salary is between 25000 - 32000 £ per year.
Topps-Tiles is seeking a management team member for their Guildford store in the United Kingdom. In this role, you will inspire and lead the store team, drive sales, and maintain exceptional customer service.
Successful candidates will have a background in retail and a record of exceeding sales targets.
Benefits include:
- Uncapped commission
- Staff discounts
- Share-save scheme
This position presents an excellent opportunity for growth in a fast-moving company focused on customer service excellence.
Retail Deputy Manager — Lead Sales & Customer Experience in Guildford employer: TOPPS TILES
Contact Detail:
TOPPS TILES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Deputy Manager — Lead Sales & Customer Experience in Guildford
✨Tip Number 1
Get to know the company inside out! Research Topps-Tiles, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to meet with the hiring team, be ready to share your retail experience and how you've driven sales in the past. We want to hear about your successes and how you can inspire others!
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers. Remember, this role is all about leading a team to deliver exceptional experiences, so let that shine through.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Topps-Tiles family.
We think you need these skills to ace Retail Deputy Manager — Lead Sales & Customer Experience in Guildford
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how your experience aligns with our focus on customer service excellence and driving sales.
Highlight Your Achievements: Don’t be shy about showcasing your past successes. If you've exceeded sales targets or led a team to victory, make sure to include those details. We love to see what you can bring to the table!
Tailor Your Application: Make your application stand out by tailoring it specifically to the Retail Deputy Manager role. Use keywords from the job description and demonstrate how your skills match what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at TOPPS TILES
✨Know Your Retail Stuff
Make sure you brush up on your retail knowledge, especially about Topps-Tiles. Familiarise yourself with their products, services, and customer service philosophy. This will show that you're genuinely interested in the company and ready to lead the team.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your colleagues or improved sales. Be ready to discuss your management style and how you can motivate others to achieve targets.
✨Customer Experience is Key
Since this role focuses on customer experience, think of ways you've enhanced customer satisfaction in previous roles. Be prepared to share stories that highlight your commitment to exceptional service and how you’ve dealt with challenging customer situations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's sales goals, team dynamics, or how they measure success in customer service. This shows your enthusiasm for the role and helps you understand if it's the right fit for you.