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- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales in-store.
- Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and value.
- Benefits: Enjoy uncapped commission, generous discounts, and a supportive career development plan.
- Why this job: Be part of an ambitious team making a real impact in the retail industry.
- Qualifications: Retail experience with a track record in customer service and team leadership.
- Other info: Flexible hours with no evening work and opportunities for growth within the company.
The predicted salary is between 36000 - 60000 £ per year.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
You know retail and have full P&L responsibility with an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist, we have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We’re as big on career opportunities as we are on outstanding service and great value.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Greenham employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Greenham
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn about the company culture.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to customer service and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Greenham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in leading teams, managing P&L, and delivering outstanding customer service. We love seeing how your past experiences align with what we’re all about at Topps Tiles.
Be Specific: Use specific examples in your application to demonstrate your achievements. Whether it’s improving sales or enhancing customer satisfaction, we want to know how you’ve made a difference in your previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Topps Tiles family!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Familiarise yourself with the range of tiles and products Topps Tiles offers. Being able to discuss specific items, their benefits, and how they can help customers with their projects will show your passion and knowledge, which is key for a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Highlight your coaching techniques and how you’ve developed team members to exceed targets. This will demonstrate that you can inspire others, which is crucial for this role.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding customer service. Share specific instances where you went above and beyond for a customer, as this aligns perfectly with Topps Tiles' philosophy of sales through service.
✨Bring Your Creativity
Since an interest in creativity or interior design is beneficial, think of ways you can help customers visualise their projects. Prepare to share ideas on how you would use the technology available in-store to enhance the customer experience.
