At a Glance
- Tasks: Help customers find their perfect tiles and create stunning spaces.
- Company: Topps Tiles, the UK's leading tile retailer with a supportive community.
- Benefits: Earn competitive pay, commission, and enjoy no evening shifts.
- Other info: Enjoy ongoing training, generous staff discounts, and great career progression.
- Why this job: Join a fun team, develop sales skills, and inspire customers every day.
- Qualifications: No experience needed, just bring your friendly energy and willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
10 hours per week mainly covering weekends.
Aged 21 and above: £12.71 per hour plus personal sales commission.
Aged 20 and below: £10.85 per hour plus personal sales commission.
Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way.
Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you'll help customers visualise their projects and find exactly what they need to make their vision a reality.
You won't just serve at a till. You'll become a specialist, developing real sales skills by using a consultative approach - asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back. And unlike many retail roles, you won't work late evenings - plus you'll enjoy three days off at Christmas.
What you'll be doing:
- Building long-standing relationships with regular trade and retail customers through a consultative sales approach.
- Asking the right questions to understand customer needs so you can confidently recommend the best products.
- Using your creativity to inspire customers with colour, style, layout and design ideas.
- Driving sales through expert product knowledge.
- Confidently closing sales and maximising every opportunity.
No experience? No problem. You don't need to know anything about tiles - or even retail. If you're outgoing, friendly, energetic and don't mind lifting heavy boxes, we'll give you all the training you need, including developing your sales confidence and skills through our simple, customer-first sales framework.
What's in it for you?
- Competitive basic salary.
- Sales commission.
- No evening work.
- Christmas Eve and Boxing Day off.
- Ongoing training, development and progression opportunities.
- Generous Staff Discount.
- Access to our Benefits platform with a wide range of discounts from 100s of retailers.
You'll love working for Topps - and we can't wait to hear from you. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager.
Due to health and safety requirements and the nature of our in-store work, we would encourage applications from individuals aged 18 or over.
Sales Assistant in Evesham employer: TOPPS TILES
Topps Tiles is an exceptional employer that fosters a supportive and collaborative work environment, where small teams with big ambitions come together to deliver outstanding customer service. As a Sales Assistant, you'll enjoy competitive pay, commission on sales, and a commitment to your personal growth through ongoing training and development opportunities. With no late evening shifts and generous time off during the festive season, Topps Tiles truly values work-life balance while empowering you to become a specialist in your field.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Evesham
✨Tip Number 1
Get to know Topps Tiles! Familiarise yourself with our products and the unique customer experience we offer. This will help you stand out during your interview and show that you're genuinely interested in being part of our community.
✨Tip Number 2
Practice your consultative sales approach! Think about how you'd ask questions to understand a customer's needs. Role-playing with a friend can help you feel more confident when it comes to those real conversations on the shop floor.
✨Tip Number 3
Show off your creativity! Prepare some ideas on how you could inspire customers with colour and design. Being able to share your vision will impress us and demonstrate your passion for helping customers make their projects a reality.
✨Tip Number 4
Apply through our website! It’s quick and easy, and we promise to get back to you ASAP. Plus, it shows you're proactive and ready to jump into the Topps Tiles family!
We think you need these skills to ace Sales Assistant in Evesham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and energetic side. Remember, we’re all about building relationships with customers, so a bit of charm goes a long way.
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any experience that shows off your customer service skills or teamwork. Even if you haven’t worked in retail before, think about times when you’ve helped others or worked in a team – we want to see that you can connect with customers!
Keep It Concise:We love a good read, but keep your application concise and to the point. Stick to relevant information that showcases why you’d be a great fit for our team. A clear and straightforward application makes it easier for us to see your potential!
Apply Through Our Website:Don’t forget to apply through our website! It’s super quick and easy, and we’ll get back to you ASAP to chat about the next steps. Plus, applying directly helps us keep everything organised and ensures your application gets the attention it deserves.
How to prepare for a job interview at TOPPS TILES
✨Know Your Products
Even if you don't have prior experience with tiles, do a bit of research on the types of tiles Topps Tiles offers. Familiarise yourself with common terms and styles. This will show your enthusiasm and willingness to learn, which is key for a Sales Assistant role.
✨Practice Your Consultative Approach
Think about how you would engage with customers. Prepare some questions that help uncover their needs, like 'What style are you envisioning for your project?' or 'Are you looking for something durable or decorative?' Practising this will help you feel more confident during the interview.
✨Show Your Personality
Topps Tiles values outgoing and friendly individuals. Be yourself in the interview! Share stories that highlight your energy and ability to connect with others. This will help the hiring manager see how you'd fit into their supportive team.
✨Highlight Your Team Spirit
Since you'll be part of a small team, emphasise your ability to work collaboratively. Share examples of how you've contributed to a team in the past, whether in school, work, or other activities. This will demonstrate that you understand the importance of teamwork in achieving sales goals.
