Retail Shops Manager in Evesham

Retail Shops Manager in Evesham

Evesham Full-Time 30000 - 40000 £ / year (est.) No home office possible
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Topps Tiles

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales in-store.
  • Company: Topps Tiles, the UK's leading tile specialist with a focus on quality and value.
  • Benefits: Uncapped commission, generous staff discounts, health insurance, and career development opportunities.
  • Why this job: Join a creative environment where your leadership can inspire and make a real impact.
  • Qualifications: Retail management experience and a passion for customer service and creativity.
  • Other info: Flexible hours with no evening work; great career growth potential.

The predicted salary is between 30000 - 40000 £ per year.

Great choice, outstanding value, market leading customer service. That’s Topps Tiles. With only the very best quality on-trend products sourced from around the world offering outstanding value.

As Store Manager, you’ll make sure that your store is an inspiring place to shop; by supporting, training and developing your team, giving them the tools they need to exceed sales and profit targets through inspirational customer service. Sales come through great service, always have done, always will.

An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store.

You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. For Store Managers who want their store, and their team, to be the best in the land. No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!

You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That’s certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences.

You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management.

In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits.

We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you’ll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there’s no evening work to worry about - and no working on Christmas Eve or Boxing Day either.

As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We’re as big on career opportunities as we are on outstanding service and great value. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.

Retail Shops Manager in Evesham employer: Topps Tiles

At Topps Tiles, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and outstanding customer service. As a Store Manager, you'll benefit from uncapped personal commission, generous staff discounts, and a commitment to your professional growth through tailored development plans and extensive training opportunities. With no evening work and a supportive environment that recognises hard work, Topps Tiles is the perfect place for those looking to build a rewarding career in retail.
Topps Tiles

Contact Detail:

Topps Tiles Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Shops Manager in Evesham

✨Tip Number 1

Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it’s a great way to learn more about the company culture.

✨Tip Number 3

Prepare for situational questions! Think about how you would handle various scenarios related to customer service and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Topps Tiles family!

We think you need these skills to ace Retail Shops Manager in Evesham

Customer Service Excellence
Sales Management
Team Leadership
Coaching and Development
Business Acumen
P&L Responsibility
Creativity in Interior Design
Performance Management
Commercial Awareness
Problem-Solving Skills
Flexibility
Communication Skills
Training and Development

Some tips for your application 🫡

Show Your Passion for Retail: When you're writing your application, let your enthusiasm for retail shine through! We want to see how much you love creating inspiring shopping experiences and how you can bring that passion to our team.

Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've motivated and developed your team in the past – we love to see great coaching stories!

Be Creative and Personal: Don’t just stick to the basics; show us your creative side! If you have an interest in interior design or any relevant projects, mention them. We appreciate unique perspectives that can help our customers visualise their projects.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Topps Tiles

✨Know Your Products Inside Out

Before the interview, make sure you’re familiar with Topps Tiles' product range and any recent trends in interior design. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role and can help customers visualise their projects.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team to exceed sales targets or improved customer service. This will demonstrate your ability to drive performance and develop your people, which is crucial for the Store Manager role.

✨Emphasise Customer Service Excellence

Be ready to discuss your approach to delivering outstanding customer service. Share stories that highlight your commitment to creating great customer experiences, as this aligns perfectly with Topps Tiles' values. Remember, sales come through service!

✨Demonstrate Your Commercial Awareness

Research the retail market and be prepared to discuss how you would keep Topps Tiles ahead of the competition. Bring ideas on how to improve sales margins and enhance the store's performance. Showing that you have a strategic mindset will set you apart from other candidates.

Retail Shops Manager in Evesham
Topps Tiles
Location: Evesham
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