About The Role
Aged 21 and above: £12.71 per hour plus personal sales commission
Aged 20 and below: £10.85 per hour plus personal sales commission
What makes a job at CTD a career like no other?
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler.
We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment.
Key Responsibilities
Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
Deal with customers face-to-face.
Ensure showrooms are clean and tidy.
Ensure branch standards are maintained.
Ensure point of sale displays are up-to-date and accurate.
Have a welcoming and confident approach when dealing with the public.
Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
Complete customer orders over the phone.
Offer exceptional customer service, even when under pressure.
Offer specific advice to customers on products and their use.
Qualifications
Previous experience in a retail environment
Interest in interior design trends.
Excellent customer service skills.
#J-18808-Ljbffr
Aged 21 and above: £12.71 per hour plus personal sales commission
Aged 20 and below: £10.85 per hour plus personal sales commission
What makes a job at CTD a career like no other?
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler.
We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment.
Key Responsibilities
Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
Deal with customers face-to-face.
Ensure showrooms are clean and tidy.
Ensure branch standards are maintained.
Ensure point of sale displays are up-to-date and accurate.
Have a welcoming and confident approach when dealing with the public.
Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
Complete customer orders over the phone.
Offer exceptional customer service, even when under pressure.
Offer specific advice to customers on products and their use.
Qualifications
Previous experience in a retail environment
Interest in interior design trends.
Excellent customer service skills.
#J-18808-Ljbffr
