Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a passionate team to deliver outstanding customer service and inspire creativity in-store.
- Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and service.
- Benefits: Enjoy uncapped commission, generous discounts, health insurance, and career development opportunities.
- Why this job: Be part of an ambitious team making a real impact in the retail world.
- Qualifications: Retail experience with a track record in customer service and team leadership.
- Other info: Flexible hours with no evening work and a supportive culture for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
You know retail and have full P&L responsibility with an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Locations
Store Manager in Edinburgh, Scotland employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Edinburgh, Scotland
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Store Manager at Topps Tiles.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, like motivating your team or dealing with a difficult customer. Show them you’re ready to lead and inspire!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Store Manager in Edinburgh, Scotland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in leading teams, managing P&L, and delivering outstanding customer service. We love seeing how your past experiences align with what we’re looking for!
Be Creative: Since creativity is key in this role, don’t hesitate to showcase any relevant skills or experiences related to interior design or visual merchandising. We appreciate candidates who can help our customers visualise their projects!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the Topps Tiles family!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Familiarise yourself with the range of tiles and products Topps Tiles offers. Being able to discuss specific items, their benefits, and how they can help customers with their projects will show your passion and knowledge, which is key for a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and development strategies that have helped your team exceed targets. This will demonstrate your ability to inspire and motivate others, which is crucial for this role.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding customer service. Share specific instances where you went above and beyond for a customer, as this aligns perfectly with Topps Tiles' ethos of great service leading to sales.
✨Demonstrate Your Business Acumen
Brush up on your understanding of P&L responsibility and how it relates to store performance. Be prepared to discuss how you would create a business plan to increase sales margins while maintaining excellent customer service, showcasing your commercial awareness.