At a Glance
- Tasks: Lead and inspire your store team to achieve sales and deliver exceptional customer experiences.
- Company: Topps Tiles, the UK's number one tile retailer with a community-focused culture.
- Benefits: Competitive salary, sales commission, generous staff discount, and ongoing training.
- Other info: Enjoy a supportive atmosphere with real progression opportunities and no evening work.
- Why this job: Join a dynamic team and make a real impact in retail while developing your leadership skills.
- Qualifications: Experience in managing teams and driving sales in a retail environment.
The predicted salary is between 29250 - 35750 £ per year.
Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service.
With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community.
What We're Looking For As a Store Manager, you are the driving force behind your store's success.
As the leader of the store team - and by using the Topps Sales Framework - you'll be fully accountable for delivering your store's sales performance, profit targets and exceptional operational standards.
You'll inspire, coach and develop your team to create a performance-driven environment that consistently delivers operational excellence and an unrivalled customer experience.
You'll build loyalty, grow relationships with customers, and ensure both trade and retail shoppers see Topps as their number-one destination.
You've managed teams, driven commercial success and can clearly demonstrate where you've exceeded sales and profit targets.
You know retail - and you know it well.
You've had full P&L responsibility, consistently delivering impressive financial results while creating customer experiences that keep people coming back.
What You'll Be Doing Leading, inspiring and coaching your store team, embedding a high-performance culture built on great service, strong sales behaviours and consistent operational standards.
Taking full accountability for the store's commercial results - identifying opportunities, driving sales and ensuring both trade and retail targets are consistently met.
Using the Topps Sales Framework to ensure the team delivers a customer-first, consultative approach that uncovers needs, offers the right recommendations and closes sales confidently.
Developing your team through coaching and regular feedback, helping them excel in customer conversations, spot opportunities and deliver outstanding results.
Leading by example on the shop floor, demonstrating what exceptional selling and service look like, and motivating the team through your actions.
Maintaining exceptional operational standards, ensuring the store runs efficiently, safely and always presents an outstanding experience.
Competitive basic salary Sales commission and bonus No evening work Christmas Eve & Boxing Day off Ongoing training, leadership development and real progression opportunities Generous Staff Discount Access to our Benefits platform with a wide range of discounts from 100s of retailers.
The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.
Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.
Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
Locations
Retail Shops Manager in Devon, Kingsteignton employer: TOPPS TILES
Topps Group is an exceptional employer, offering a vibrant work culture within our expansive Support Office in Leicester, where collaboration and innovation thrive. Employees benefit from a dynamic environment that fosters professional growth, with opportunities to engage in meaningful projects that directly impact our ambitious sales goals. Join us to be part of a dedicated team that values customer relationships and drives success together.
