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- Tasks: Lead a vibrant team to achieve sales targets and deliver exceptional customer service.
- Company: Join CTD Tiles, a top retailer in the tile industry with a strong reputation.
- Benefits: Enjoy a competitive salary, no evening shifts, and great training opportunities.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: Experience in management, strong leadership, and excellent customer service skills required.
- Other info: No Christmas Eve or Boxing Day work, plus career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.
We are looking for a dynamic and experienced Assistant Branch Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
- Alongside the Branch Manager, motivate your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required:
- Proven experience in a supervisory or management role
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
- Knowledge of interior design trends and products.
- Strong organizational and administrative skills.
Preferred Skills:
- Experience with stock management and retail processes.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
If you\’re outgoing, friendly, have a positive attitude and don\’t mind lifting a few heavy boxes of tiles, then you\’re just the person we want to talk to.
With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you\’ll love working for CTD and we can\’t wait to hear from you.
Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we\’ll be in touch ASAP to arrange your chat with the hiring manager.
Closing Date
Sunday 26 October 2025
Deputy Manager in Birkenhead employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Birkenhead
✨Tip Number 1
Get to know the company inside out! Research CTD Tiles, their products, and their recent acquisition by the Topps Group. This knowledge will help you stand out in interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service and team management, think of examples from your past experiences where you've successfully motivated a team or provided exceptional service. Be ready to share these stories during your chat with the hiring manager.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look professional yet approachable. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can keep you fresh in the hiring manager's mind and show your enthusiasm for the role.
We think you need these skills to ace Deputy Manager in Birkenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your supervisory or management roles, and don’t forget to showcase your customer service and sales skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your background aligns with CTD Tiles' values. Keep it friendly and professional, just like us!
Show Off Your Product Knowledge: Since this role involves tiles and interior design trends, sprinkle in some of your knowledge about these areas. It’ll show that you’re not just a great manager but also passionate about the products we sell.
Apply Through Our Website: We encourage you to apply directly through our website. It’s quick and easy, and we promise to get back to you ASAP to chat about your application. Don’t miss out on this opportunity!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Familiarise yourself with CTD Tiles' product range and any recent trends in interior design. Being able to discuss specific tiles and their applications will show your expertise and enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and achieve sales targets, as this is crucial for the Deputy Manager position.
✨Demonstrate Excellent Customer Service
Think of scenarios where you provided exceptional customer service. Be ready to share these stories during the interview, as strong customer service skills are key to representing the CTD brand effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch's goals, team dynamics, and how success is measured. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
