Deputy Manager

Deputy Manager

Canterbury Full-Time 30000 Β£ / year No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, drive sales, and deliver exceptional customer service in a vibrant retail environment.
  • Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and innovation.
  • Benefits: Enjoy uncapped commission, generous discounts, and a supportive career development plan.
  • Why this job: Be part of an ambitious team making a real impact in the retail world.
  • Qualifications: Retail experience and a passion for customer service are essential.
  • Other info: Flexible hours with no evening work and opportunities for growth within the company.

Great choice, outstanding value, market leading customer service. That\’s Topps Tiles. But there\’s more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We\’d love you to help us make those plans happen.

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
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Deputy Manager employer: Topps Tiles

Topps Tiles is an exceptional employer that prioritises employee growth and development within a vibrant retail environment. With a strong focus on recognising hard work through uncapped commission and generous benefits, including a staff discount and a supportive culture, employees are empowered to thrive. Join us in a dynamic setting where creativity meets customer service, and be part of a team that values your contributions while offering exciting career advancement opportunities.
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Contact Detail:

Topps Tiles Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Deputy Manager

✨Tip Number 1

Get to know the company inside out! Research Topps Tiles, their values, and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for their mission.

✨Tip Number 2

Practice your people skills! As a Deputy Manager, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and refine your approach.

✨Tip Number 3

Showcase your creativity! Bring examples of how you've improved customer experiences in previous roles. Whether it's through visual merchandising or innovative sales techniques, let your creative side shine during the interview.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Deputy Manager

Customer Service Excellence
Team Leadership
Sales Management
Coaching and Training
Retail Experience
Business Acumen
Creativity
Problem-Solving
Communication Skills
Adaptability
Visual Merchandising
Relationship Building
Flexibility

Some tips for your application 🫑

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering outstanding customer service. Share specific examples of how you've gone above and beyond for customers in your previous roles.

Highlight Your Leadership Skills: As a Deputy Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've inspired or developed team members, and how you’ve driven sales and profitability.

Be Creative and Personal: We love creativity! If you have an interest in interior design or any creative projects, mention them in your application. This will help us see how you can inspire our customers and enhance their shopping experience.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Topps Tiles.

How to prepare for a job interview at Topps Tiles

✨Know Your Customer Service Basics

Before the interview, brush up on your customer service skills. Think of specific examples where you went above and beyond for a customer. This will show that you understand the importance of exceptional service, which is key for a Deputy Manager role.

✨Showcase Your Leadership Skills

Prepare to discuss your experience in leading teams. Have examples ready that demonstrate how you've inspired and developed team members in previous roles. Highlighting your ability to coach and support others will resonate well with the interviewers.

✨Get Creative with Store Improvement Ideas

Think about innovative ways to enhance the customer experience in a retail setting. Be ready to share your ideas during the interview, as this shows your proactive approach and passion for improving store operations.

✨Demonstrate Your Commercial Awareness

Familiarise yourself with the latest trends in retail and the tile industry. Being able to discuss market insights and how they could impact the store's performance will impress the interviewers and show that you're commercially switched on.

Deputy Manager
Topps Tiles
Location: Canterbury
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