Branch Manager in Dartford

Overview

CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.

We are looking for a dynamic and experienced Store Manager to join our team.

This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.

Key Responsibilities

• Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
• Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
• Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.

Required Qualifications

• Proven experience in a retail management role, preferably within the interior design or home improvement sector.
• Strong leadership and team management skills…