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- Tasks: Lead a dynamic team to achieve sales targets and deliver exceptional customer service.
- Company: Join CTD Tiles, a leading retailer in the tile industry with a strong reputation.
- Benefits: Competitive salary, career growth opportunities, and a vibrant retail environment.
- Why this job: Make an impact in a fast-paced retail setting while developing your leadership skills.
- Qualifications: Experience in management, strong leadership, and excellent customer service skills.
- Other info: Be part of a well-trained team and contribute to our branch's success.
The predicted salary is between 30000 - 42000 £ per year.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.
We are looking for a dynamic and experienced Assistant Branch Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
- Alongside the Branch Manager, motivate your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required Qualifications:
- Proven experience in a supervisory or management role.
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
Assistant Manager in Dalkeith employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Dalkeith
✨Tip Number 1
Get to know the company inside out! Research CTD Tiles and the Topps Group, so you can chat confidently about their products and values during your interview. This shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your people skills! Since this role is all about motivating a team and providing top-notch customer service, think of examples from your past experiences where you've excelled in these areas. Be ready to share those stories!
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look professional and approachable when you walk into that interview. It sets the tone for how you'll represent CTD Tiles.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and know how to navigate the digital world, which is key in today's job market.
We think you need these skills to ace Assistant Manager in Dalkeith
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of flair can make your application stand out from the crowd.
Tailor Your Application: Make sure to customise your application for the Assistant Manager role at CTD Tiles. Highlight your relevant experience in retail management and customer service, and connect it to what we’re looking for in our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for us!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Before the interview, make sure you familiarise yourself with CTD Tiles' product range. Being able to discuss specific tiles, their features, and how they fit into current interior design trends will show your passion and expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to hit sales targets or improved customer service. This will demonstrate your capability to manage and inspire others.
✨Customer Service is Key
Be ready to discuss your approach to customer service. Share stories that highlight your ability to handle difficult situations or exceed customer expectations. This will align with CTD's commitment to exceptional service.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch's goals, team dynamics, and how success is measured. This shows your genuine interest in the role and helps you understand if it's the right fit for you.