At a Glance
- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and value.
- Benefits: Enjoy uncapped commission, generous discounts, and a supportive career development plan.
- Other info: Flexible hours with no evening work or Christmas shifts.
- Why this job: Be part of an ambitious team making a real impact in retail.
- Qualifications: Retail experience with strong leadership and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Great choice, outstanding value, market leading customer service. That's Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
What we're looking for
As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
As Store Manager, you'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store and constantly look for ways to improve – as an individual, as a team, as a store. We're looking for ambition and for Store Managers who want their store, and their team, to be the best.
Who you are
You know retail. You've had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. A passionate can-do, will-do role model, you will drive performance through clear leadership, coaching and people management.
What we'll do for you
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Who we are
Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Brandon employer: TOPPS TILES
Topps Tiles is an exceptional employer, offering a vibrant work culture where hard work is recognised and rewarded. As a Store Manager, you'll benefit from uncapped personal commission, generous staff discounts, and a commitment to internal career development, all while working in a supportive environment that values creativity and outstanding customer service. With no evening shifts and a focus on employee well-being, this is a fantastic opportunity to grow your career in the heart of East Midlands.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Brandon
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your leadership stories! Think of times you've motivated a team or improved customer service. Be ready to share these examples during your interview to demonstrate your fit for the Store Manager role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you take the opportunity seriously and are ready to represent the Topps Tiles brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Store Manager in Brandon
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how passionate you are about creating amazing shopping experiences and leading a team.
Tailor Your CV:Make sure your CV highlights your relevant experience in retail management and customer service. We love seeing how you've driven sales and developed teams in the past, so be specific about your achievements!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can inspire their team and connect with customers, so let us see the real you!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Topps Tiles family!
How to prepare for a job interview at TOPPS TILES
✨Know Your Products
Before the interview, make sure you’re familiar with Topps Tiles' product range. Understand the latest trends in tiles and interior design. This knowledge will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and people management skills, as well as how you’ve motivated your team to exceed sales targets through exceptional customer service.
✨Demonstrate Customer-Centric Thinking
Be ready to discuss how you prioritise customer experience in your previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with Topps Tiles' ethos.
✨Bring Your Creativity
Since an interest in creativity or interior design is beneficial for this role, think of ways you can help customers visualise their projects. Prepare to share ideas on how you would use the technology available in-store to enhance customer engagement.
