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For Companies At a Glance
- Tasks: Lead and motivate your team to smash sales targets in a vibrant retail environment.
- Company: Join CTD Tiles, a top retailer in the tile industry with a focus on quality and service.
- Benefits: Enjoy a competitive salary, no evening shifts, and great training opportunities.
- Why this job: Make an impact in a dynamic role while developing your career in retail management.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Perfect for outgoing individuals who love teamwork and interior design trends.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler.
We are looking for a dynamic and experienced Store Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with team leadership, management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
- Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required Qualifications:
- Proven experience in a retail management role, preferably within the interior design or home improvement sector.
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
- Knowledge of interior design trends and products.
- Strong organizational and administrative skills.
Preferred Skills:
- Experience with stock management and retail processes.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to.
With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you’ll love working for CTD and we can’t wait to hear from you.
Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager.
Branch Manager employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager
✨Tip Number 1
Get to know the company inside out! Research CTD Tiles, their products, and their recent acquisition by the Topps Group. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about leading a team and providing top-notch customer service, think of examples from your past experiences where you've excelled in these areas. Be ready to share them during your chat!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look professional yet approachable. You want to reflect the vibrant retail environment CTD Tiles promotes while also showing that you mean business.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the role.
We think you need these skills to ace Branch Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Manager role. Highlight your retail management experience, especially in interior design or home improvement, to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and passion for customer service. Tell us why you’re excited about joining CTD Tiles and how you can lead our team to success.
Showcase Your Leadership Skills: In your application, don’t forget to mention specific examples of how you've motivated and managed teams in the past. We love to see how you’ve achieved sales targets and improved performance!
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and we’ll get back to you ASAP to chat about your future with us!
How to prepare for a job interview at Topps Tiles
✨Know Your Products Inside Out
Make sure you brush up on CTD Tiles' product range and any current interior design trends. Being able to discuss specific tiles and their applications will show your expertise and enthusiasm for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to hit sales targets or improved customer service. This will demonstrate your capability to manage and inspire others.
✨Practice Your Customer Service Approach
Since excellent customer service is key, rehearse how you would handle various customer scenarios. Be ready to explain how you would advise customers on tile choices and resolve any issues that may arise.
✨Be Ready to Discuss KPIs
Familiarise yourself with common retail KPIs and be prepared to discuss how you've met or exceeded them in previous roles. This shows that you understand the business side of retail management and are results-driven.
