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- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and service.
- Benefits: Enjoy uncapped commission, generous discounts, and a supportive career development plan.
- Why this job: Be part of an ambitious company where your leadership can make a real impact.
- Qualifications: Retail experience with a track record in customer service and team management.
- Other info: Flexible hours with no evening work and opportunities for growth within the company.
The predicted salary is between 28800 - 42000 £ per year.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!
You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Blackburn employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Blackburn
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Store Manager at Topps Tiles.
✨Tip Number 3
Showcase your leadership skills! Prepare examples of how you've motivated teams in the past. Topps Tiles is all about inspiring customer service, so highlight your experience in training and developing staff.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Topps Tiles family.
We think you need these skills to ace Store Manager in Blackburn
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your experience in leading teams, managing P&L, and delivering outstanding customer service. We love seeing how your skills align with what we’re looking for!
Be Creative: Since creativity is key in this role, don’t hesitate to showcase any relevant experience or projects that demonstrate your creative flair. Whether it’s in retail or interior design, we want to see how you can help our customers visualise their projects.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and keen to join the Topps Tiles family!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Familiarise yourself with the range of tiles and products Topps Tiles offers. Being able to discuss specific items, their benefits, and how they can help customers with their projects will show your passion for the role and your commitment to outstanding customer service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your experience in motivating staff, training them, and achieving sales targets through great service. This will demonstrate that you have the drive and capability to inspire your team at Topps Tiles.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering exceptional customer experiences. Share specific instances where you've gone above and beyond for customers, as this aligns perfectly with Topps Tiles' ethos of sales through service.
✨Bring Your Creativity
Since an interest in creativity or interior design is beneficial for this role, think of ways to express your creative side during the interview. Whether it's discussing design trends or how you can help customers visualise their projects, showing your creative flair will set you apart.
