Retail Store Shop Manager in Birmingham

Great choice, outstanding value, market leading customer service. That's Topps Tiles. With only the very best quality on-trend products sourced from around the world offering outstanding value.

As Store Manager, you'll make sure that your store is an inspiring place to shop; by supporting, training and developing your team, giving them the tools they need to exceed sales and profit targets through inspirational customer service. Sales come through great service, always have done, always will.

An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store. As Store Manager, you'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store.

No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!

You know retail. You've had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That's certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences.

You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management.

In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits.

We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either.

As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We're as big on career opportunities as we are on outstanding service and great value.

Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.