At a Glance
- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a vibrant culture.
- Benefits: Enjoy uncapped commission, generous discounts, and career development opportunities.
- Other info: Flexible hours with no evening work or Christmas shifts.
- Why this job: Be part of an ambitious team making a real impact in retail.
- Qualifications: Retail experience with a focus on customer service and team leadership.
The predicted salary is between 30000 - 40000 € per year.
Great choice, outstanding value, market leading customer service. That's Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service.
An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects. You'll create the business plan and develop your people to increase sales margins, managing every aspect of your store and constantly looking for ways to improve.
You know retail and have full P&L responsibility with a track record of delivering outstanding customer service and great financial results. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. A natural leader, you will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes, a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, and a holiday allowance that increases with length of service. We're committed to promoting talent from within, providing support to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK's leading tile specialist, we have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we invite applications from those aged 18 or over.
Store Manager - Topps Tiles in Bath employer: TOPPS TILES
Topps Tiles is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. As a Store Manager, you will benefit from uncapped commission, generous discounts, and a commitment to promoting talent from within, all while working in a dynamic environment that values creativity and outstanding customer service. With no evening shifts and a focus on work-life balance, Topps Tiles offers a rewarding career path in the UK's leading tile specialist.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Topps Tiles in Bath
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative and enthusiasm!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios related to customer service and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Topps Tiles family and ready to contribute to our exciting future.
We think you need these skills to ace Store Manager - Topps Tiles in Bath
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role at Topps Tiles. Highlight your experience in leading teams, managing P&L, and delivering outstanding customer service. We love seeing how your skills align with our values!
Be Creative:Since creativity is key in this role, don’t hesitate to showcase any relevant experience or projects that demonstrate your creative flair. Whether it’s interior design or innovative sales strategies, we want to see how you can bring ideas to life.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at TOPPS TILES
✨Know Your Products
Familiarise yourself with Topps Tiles' product range and the latest trends in interior design. Being able to discuss specific tiles, their uses, and how they can enhance a customer's project will show your passion and knowledge, which is key for a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Highlight your coaching techniques and how you’ve developed team members to exceed targets. This will demonstrate that you can inspire others and drive performance.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding customer service. Share specific instances where you went above and beyond for customers, as this aligns perfectly with Topps Tiles' ethos of great service leading to sales.
✨Demonstrate Your Business Acumen
Brush up on your understanding of P&L responsibility and how it relates to retail success. Be prepared to talk about how you’ve used financial insights to improve store performance and set yourself apart from competitors.
