Store Manager - Topps Tiles in Bath, Somerset

Store Manager - Topps Tiles in Bath, Somerset

Bath +1 Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, inspire creativity, and drive sales in a vibrant retail environment.
  • Company: Topps Tiles, the UK's leading tile specialist with a focus on quality and customer service.
  • Benefits: Uncapped commission, generous discounts, health insurance, and career development opportunities.
  • Other info: Flexible hours with no evening work; great career growth potential.
  • Why this job: Make a real impact by helping customers visualise their projects and creating an inspiring shopping experience.
  • Qualifications: Retail experience with strong leadership skills and a passion for customer service.

The predicted salary is between 30000 - 40000 € per year.

Great choice, outstanding value, market leading customer service. That's Topps Tiles. With only the very best quality on-trend products sourced from around the world offering outstanding value.

As Store Manager, you'll make sure that your store is an inspiring place to shop; by supporting, training and developing your team, giving them the tools they need to exceed sales and profit targets through inspirational customer service. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store.

You'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. For Store Managers who want their store, and their team, to be the best in the land. No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!

You know retail. You've had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That's certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences.

You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management.

In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits.

We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either.

As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We're as big on career opportunities as we are on outstanding service and great value. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.

Locations

BathSomerset

Store Manager - Topps Tiles in Bath, Somerset employer: TOPPS TILES

Topps Tiles is an exceptional employer that prioritises employee development and recognition, offering a vibrant work culture where hard work is rewarded with uncapped commission and generous benefits. As a Store Manager, you'll enjoy a supportive environment that fosters creativity and leadership, alongside opportunities for career advancement through tailored training and development plans. With no evening shifts and a commitment to work-life balance, Topps Tiles stands out as a leading retailer in the industry, making it an inspiring place to build a rewarding career.

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Contact Detail:

TOPPS TILES Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Store Manager - Topps Tiles in Bath, Somerset

Tip Number 1

Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.

Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with their need for outstanding customer service and team leadership.

Tip Number 3

Show your creative side! Since an interest in interior design is a plus, bring along examples of your work or ideas on how to enhance the store's visual appeal. This will help you stand out as a candidate who truly understands the role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Topps Tiles family and ready to contribute to their success.

We think you need these skills to ace Store Manager - Topps Tiles in Bath, Somerset

Customer Service Excellence
Sales Management
Team Leadership
Coaching and Development
Business Acumen
P&L Responsibility
Creativity in Interior Design

Some tips for your application 🫡

Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Talk about your experiences and how they’ve shaped your understanding of great customer service. We want to see that you’re not just looking for a job, but that you genuinely care about creating an inspiring shopping experience.

Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Share examples of how you've supported and developed your team in the past. We’re all about coaching and helping each other grow, so show us how you can bring that to the table!

Be Creative and Personal:Don’t be afraid to let your personality come through in your application. If you have a flair for creativity or interior design, mention it! We love candidates who can help customers visualise their projects, so share any relevant experiences or ideas that demonstrate your creative side.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there!

How to prepare for a job interview at TOPPS TILES

Know Your Products

Familiarise yourself with Topps Tiles' product range and the latest trends in interior design. Being able to discuss specific tiles, their uses, and how they can enhance a customer's project will show your passion and knowledge, making you stand out.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your coaching and development strategies that have driven performance and improved customer service. This will demonstrate that you can inspire and manage a team effectively.

Emphasise Customer Service

Be ready to share stories about how you've delivered outstanding customer service in previous roles. Discuss how you’ve handled difficult situations and turned them into positive experiences, as this aligns perfectly with Topps Tiles' commitment to great service.

Demonstrate Commercial Awareness

Research the retail market and understand Topps Tiles' position within it. Be prepared to discuss how you would keep the store competitive and what strategies you would implement to increase sales margins while maintaining excellent customer service.