At a Glance
- Tasks: Engage with customers, sell tiles, and maintain showroom standards in a vibrant retail environment.
- Company: Join CTD Tiles, a leading retailer in the tile industry with a collaborative culture.
- Benefits: Competitive pay, no evening shifts, training, and promotion opportunities.
- Other info: Flexible hours, supportive team, and a chance to grow your career.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Retail experience, interest in interior design, and excellent customer service skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment.
Key Responsibilities:
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets.
- Deal with customers face-to-face.
- Ensure showrooms are clean and tidy.
- Ensure branch standards are maintained.
- Ensure point of sale displays are up-to-date and accurate.
- Have a welcoming and confident approach when dealing with the public.
- Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures.
- Maintain an awareness of interior design trends and the role that tiles have in renovation schemes.
- Complete customer orders over the phone.
- Offer exceptional customer service, even when under pressure.
- Offer specific advice to customers on products and their use.
Experience and Skills required:
- Previous experience in a retail environment.
- Interest in interior design trends.
- Excellent customer service skills.
- Ability to work well under pressure and handle multiple tasks.
- Strong communication and interpersonal skills.
- Attention to detail and accuracy in handling transactions.
If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to. With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Click apply today; our application process should only take you a few minutes if you have a CV ready to go and we'll be in touch ASAP to arrange your chat with the hiring manager!
Branch Assistant in Basingstoke employer: TOPPS TILES
CTD Tiles is an exceptional employer that offers a vibrant work culture focused on teamwork and customer satisfaction. With competitive pay, no evening or holiday shifts, and ample opportunities for training and career advancement, employees can thrive in a supportive environment while engaging with a diverse range of high-quality products. Located in Leicester, CTD provides a unique chance to be part of Britain's largest specialist tile retailer, where your passion for interior design and customer service can truly shine.
