At a Glance
- Tasks: Help customers find their perfect tiles and create stunning spaces.
- Company: Topps Tiles, the UK's leading tile retailer with a supportive community.
- Benefits: Competitive pay, sales commission, no late nights, and generous staff discounts.
- Other info: Enjoy ongoing training and career progression opportunities in a fun retail environment.
- Why this job: Join a dynamic team, develop sales skills, and make a real impact on customer experiences.
- Qualifications: No experience needed; just bring your friendly energy and willingness to learn.
The predicted salary is between 12.71 - 12.71 £ per hour.
10 hours per week including some weekend working.
Aged 21 and above: £12.71 per hour plus personal sales commission.
Aged 20 and below: £10.85 per hour plus personal sales commission.
Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community.
Working in retail as a Sales Assistant (known internally as a Service Specialist!) is genuinely different at Topps Tiles. As a key member of a small, supportive team, you'll help customers visualise their projects and find exactly what they need to make their vision a reality.
You won't just serve at a till. You'll become a specialist, developing real sales skills by using a consultative approach - asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back.
And unlike many retail roles, you won't work late evenings - plus you'll enjoy three days off at Christmas. Oh, and did we mention? You'll earn commission on every sale you help make happen.
What you'll be doing:
- Building long-standing relationships with regular trade and retail customers through a consultative sales approach.
- Asking the right questions to understand customer needs so you can confidently recommend the best products.
- Using your creativity to inspire customers with colour, style, layout and design ideas.
- Driving sales through expert product knowledge.
- Confidently closing sales and maximising every opportunity.
No experience? No problem.
You don't need to know anything about tiles - or even retail. If you're outgoing, friendly, energetic and don't mind lifting heavy boxes, we'll give you all the training you need, including developing your sales confidence and skills through our simple, customer-first sales framework.
What's in it for you?
- Competitive basic salary.
- Sales commission.
- No evening work.
- Christmas Eve and Boxing Day off.
- Ongoing training, development and progression opportunities.
- Generous Staff Discount.
- Access to our Benefits platform with a wide range of discounts from 100s of retailers.
You'll love working for Topps - and we can't wait to hear from you. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager.
Due to health and safety requirements and the nature of our in-store work, we would encourage applications from individuals aged 18 or over.
Sales Assistant in Barnsley employer: TOPPS TILES
Topps Tiles is an exceptional employer that fosters a supportive and collaborative work environment, where small teams with big ambitions come together to deliver outstanding customer service. With competitive pay, commission opportunities, and a commitment to employee development, you can grow your skills in a role that values creativity and personal connection. Enjoy a work-life balance with no late evenings and generous time off during the festive season, making Topps Tiles a truly rewarding place to build your retail career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Barnsley
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including TOPPS TILES, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in Barnsley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like TOPPS TILES that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at TOPPS TILES will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about TOPPS TILES and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at TOPPS TILES
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at TOPPS TILES, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at TOPPS TILES!
