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- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and innovation.
- Benefits: Enjoy uncapped commission, generous discounts, and a supportive career development plan.
- Why this job: Be part of an ambitious company where your leadership can make a real impact.
- Qualifications: Retail experience with a track record in customer service and team management.
- Other info: Flexible hours with no evening work and opportunities for growth within the company.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve – as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!
You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Banbury employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Banbury
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Store Manager at Topps Tiles.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership, customer service, and sales. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Banbury
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Manager role. Highlight your leadership experience and any achievements in sales or customer service. We love seeing how you've made a difference in previous roles!
Be Specific in Your Cover Letter: In your cover letter, don’t just say you’re a great leader; give us examples! Share specific instances where you’ve motivated a team or improved customer satisfaction. This helps us see how you can bring that same energy to Topps Tiles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Topps Tiles family!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Familiarise yourself with the range of tiles and products Topps Tiles offers. Being able to discuss specific items, their features, and how they can benefit customers will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and development strategies that have helped your team exceed targets. This will demonstrate your ability to inspire and motivate others, which is crucial for a Store Manager.
✨Emphasise Customer Service
Be ready to share stories about how you've delivered outstanding customer service. Discuss how you’ve handled difficult situations or gone above and beyond for customers, as this aligns perfectly with Topps Tiles' commitment to great service.
✨Demonstrate Your Commercial Awareness
Research the current trends in the tile market and be prepared to discuss how you would keep the store competitive. Showing that you understand the business side of retail and can think strategically will impress the interviewers.
