At a Glance
- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a vibrant culture.
- Benefits: Enjoy uncapped commission, generous discounts, and career development opportunities.
- Other info: Flexible hours with no evening work or Christmas shifts.
- Why this job: Be part of an ambitious team making a real impact in retail.
- Qualifications: Retail experience with a focus on customer service and team leadership.
The predicted salary is between 28800 - 42000 € per year.
Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition and for Store Managers who want their store, and their team, to be the best.
No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!
You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model and a natural leader who will drive performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Ayr employer: Topps Tiles
Topps Tiles is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. As a Store Manager, you will benefit from uncapped personal commission, generous staff discounts, and a commitment to promoting talent from within, all while enjoying a flexible schedule without evening shifts. Join us in our Leicester-based Support Centre and be part of a dynamic team dedicated to delivering outstanding customer service and innovative solutions in the tile retail industry.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Ayr
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service approach. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your leadership stories! Think of times you've motivated a team or improved customer service. Be ready to share these examples during your interview to demonstrate your fit for the Store Manager role.
✨Tip Number 3
Show your creativity! Since an interest in interior design is a plus, bring along ideas or examples of how you’ve helped customers visualise projects in the past. This will set you apart as someone who truly understands the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Topps Tiles family.
We think you need these skills to ace Store Manager in Ayr
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service and retail shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for our customers.
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your experience in leading teams, managing P&L, and delivering outstanding customer service. We love seeing how your skills align with what we’re looking for!
Be Creative:Since creativity is key in this role, don’t hesitate to showcase any relevant experience or projects that demonstrate your creative flair. Whether it’s in interior design or visual merchandising, we want to see how you can inspire both your team and our customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Topps Tiles
✨Know Your Products
Familiarise yourself with the range of tiles and products Topps Tiles offers. Being able to discuss specific items, their benefits, and how they can help customers with their projects will show your passion and knowledge, which is key for a Store Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Highlight your coaching techniques and how you’ve developed team members to exceed sales targets through exceptional customer service.
✨Emphasise Customer Service
Be ready to discuss your approach to delivering outstanding customer experiences. Share stories that demonstrate your commitment to service and how it drives sales, aligning with Topps Tiles' philosophy that great service leads to sales.
✨Demonstrate Your Creativity
Since an interest in creativity or interior design is beneficial, think of ways to express your creative side during the interview. Perhaps share ideas on how you would help customers visualise their projects using the technology available in-store.
