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- Tasks: Assist in managing a vibrant retail environment and lead a motivated team.
- Company: Join CTD Tiles, a top retailer in the tile industry with a focus on quality and service.
- Benefits: Enjoy a competitive salary, no evening shifts, and opportunities for training and promotion.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact.
- Qualifications: Experience in management, strong leadership, customer service skills, and knowledge of design trends required.
- Other info: No work on Christmas Eve or Boxing Day; apply easily with a quick CV submission.
The predicted salary is between 28800 - 43200 £ per year.
CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler. We are looking for a dynamic and experienced Assistant Branch Manager to join our team.
Role Overview: This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with management, administration, and processes associated with a vibrant retail environment and associated stock and people management.
Key Responsibilities:
- Alongside the Branch Manager, motivate your branch team to achieve sales targets and meet key performance indicators (KPIs).
- Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face-to-face and over the phone.
- Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well-trained professionals with outstanding industry knowledge.
Required:
- Proven experience in a supervisory or management role.
- Strong leadership and team management skills.
- Excellent customer service and sales skills.
- Knowledge of interior design trends and products.
- Strong organizational and administrative skills.
Preferred Skills:
- Experience with stock management and retail processes.
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to. With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you.
Click apply today; our application process should only take you a few minutes if you have a CV ready to go and we'll be in touch ASAP to arrange your chat with the hiring manager.
Closing Date: Sunday 20 July 2025
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Darlington
✨Tip Number 1
Familiarise yourself with CTD Tiles' product range and the latest interior design trends. This knowledge will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare examples of your leadership experience and how you've motivated a team in previous roles. Be ready to discuss specific situations where you achieved sales targets or improved customer service.
✨Tip Number 3
Showcase your customer service skills by thinking of scenarios where you went above and beyond for a customer. This will highlight your ability to represent the CTD brand effectively.
✨Tip Number 4
Research the retail environment and stock management processes. Being knowledgeable about these areas will give you an edge and show that you're prepared for the fast-paced nature of the job.
We think you need these skills to ace Assistant Store Manager in Darlington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory or management roles. Emphasise your leadership skills and any previous work in retail, especially in environments similar to CTD Tiles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention your knowledge of interior design trends and how it can benefit the branch. Be sure to express your enthusiasm for the role and the company.
Highlight Key Skills: In your application, clearly outline your strong organisational and administrative skills. Provide examples of how you've successfully managed stock and led teams in fast-paced environments.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail management role.
How to prepare for a job interview at Topps Tiles
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. This will show that you can handle the responsibilities of managing a branch effectively.
✨Know Your Products
Familiarise yourself with CTD Tiles' product range and current interior design trends. Being able to discuss specific tiles and their applications will impress the interviewers and show your genuine interest in the role.
✨Emphasise Customer Service Experience
Highlight your customer service skills during the interview. Share stories that illustrate how you've gone above and beyond for customers in previous roles, as this aligns with CTD's commitment to exceptional service.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the company culture, team dynamics, and expectations for the role. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
