At a Glance
- Tasks: Lead a dynamic team, inspire customers, and manage store operations creatively.
- Company: Join Topps Tiles, a leading retailer in home improvement and design.
- Benefits: Enjoy uncapped commission, generous discounts, health insurance, and tailored career development.
- Why this job: Be part of a supportive culture that values creativity and ambition in retail.
- Qualifications: Retail experience with strong leadership skills and a passion for customer service required.
- Other info: Flexible hours with no evening or holiday shifts, perfect for students!
The predicted salary is between 24000 - 36000 Β£ per year.
What weβre looking for
As Store Manager, you will ensure your store is an inspiring shopping environment, delighting customers with a wide choice and friendly, knowledgeable service. You will lead and motivate a close-knit team, supporting their development and equipping them to exceed sales and profit targets through excellent customer service. An interest in creativity or interior design is beneficial, as you will help customers visualize their projects using in-store technology.
You will create the business plan, develop your team, and seek continual improvement. We value ambition in Store Managers who aspire for their store and team to be the best. Daily tasks vary from creative activities to assisting with deliveries and stock management.
Who you are
You have retail experience with full P&L responsibility and a proven track record of delivering exceptional customer service and financial results. You are commercially aware, competitive, and a natural leader who can motivate your team through clear guidance, coaching, and management.
What weβll do for you
We offer uncapped personal commission and company bonus schemes, a generous staff discount, Share Save scheme, pension, life assurance, health insurance, holiday entitlement increasing with service, and other benefits. We support internal talent development with tailored training and an individual career plan. Flexibility to cover store hours, including weekends, is required, but there is no evening work or work on Christmas Eve or Boxing Day.
Assistant Manager - Fixed Term 5 Months employer: Topps Tiles
Contact Detail:
Topps Tiles Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Manager - Fixed Term 5 Months
β¨Tip Number 1
Familiarise yourself with Topps Tiles' product range and services. Understanding their offerings will not only help you during the interview but also demonstrate your genuine interest in the role and the company.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated a team in the past. Be ready to discuss specific situations where your guidance led to improved performance or customer satisfaction.
β¨Tip Number 3
Research current trends in retail and interior design. Being knowledgeable about what's popular can help you connect with customers and show that you're proactive about staying informed in your field.
β¨Tip Number 4
Prepare to discuss your approach to creating a positive shopping environment. Think about how you would use in-store technology to enhance customer experience and how you would implement creative ideas to engage shoppers.
We think you need these skills to ace Assistant Manager - Fixed Term 5 Months
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position. Tailor your application to highlight relevant experience in retail management and customer service.
Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've motivated teams, managed performance, and achieved sales targets in previous roles.
Showcase Creativity: Since an interest in creativity or interior design is beneficial, mention any relevant experience or projects that demonstrate your creative skills. This could include visual merchandising or helping customers with design ideas.
Tailor Your Application: Make sure your CV and cover letter are tailored specifically for this role at Topps Tiles. Use keywords from the job description and align your experiences with the company's values and expectations.
How to prepare for a job interview at Topps Tiles
β¨Show Your Leadership Skills
As an Assistant Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully guided a team to achieve targets or improved performance.
β¨Highlight Customer Service Experience
Exceptional customer service is key in this role. Be ready to discuss specific instances where you went above and beyond for customers, and how that positively impacted sales or customer satisfaction.
β¨Demonstrate Commercial Awareness
Understanding the retail landscape is crucial. Research Topps Tiles and be prepared to discuss current trends in the industry, as well as how you can contribute to the store's success through innovative ideas.
β¨Prepare for Creative Scenarios
Since creativity is valued, think about how you can help customers visualise their projects. Bring along ideas or examples of how you've used technology or creative solutions in previous roles to enhance customer experience.