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For Companies At a Glance
- Tasks: Engage with customers, sell tiles, and maintain showroom standards.
- Company: Join CTD Tiles, a top retailer in the tile industry with a strong reputation.
- Benefits: Earn competitive pay, work in a dynamic environment, and be part of a growing team.
- Why this job: Combine your passion for design with customer service in a vibrant retail setting.
- Qualifications: Must be 21 or older; experience in sales or customer service is a plus.
- Other info: Opportunity to grow within the Topps Group family of brands.
Aged 21 and above: £11.44 per hour Aged 20 and below: £10.18 per hour What makes a job at CTD a career like no other? CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment. Key Responsibilities: Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone. Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets. Deal with customers face-to-face. Ensure showrooms are clean and tidy. Ensure branch standards are maintained. Ensure point of sale displays are up-to-date and accurate. Have a welcoming and confident approach when dealing with the public. Carry out all cash transactions, refunds, and till processes accurately and in accor…
Sales Assistant employer: TOPPS TILES Careers
Contact Detail:
TOPPS TILES Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarize yourself with the latest trends in interior design and tile products. This knowledge will not only help you stand out during your interactions but also demonstrate your passion for the industry.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you build confidence in handling various customer scenarios, which is crucial for a Sales Assistant role.
✨Tip Number 3
Visit local CTD branches to observe how the team interacts with customers and maintains the showroom. Take notes on their approach and think about how you can incorporate similar techniques into your own style.
✨Tip Number 4
Network with current or former employees of CTD Tiles through platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Assistant position at CTD Tiles. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in retail or customer service. Mention specific examples where you successfully used your product knowledge and people skills to enhance customer satisfaction.
Showcase Your Passion: Express your enthusiasm for the tile industry and interior design trends in your application. This will demonstrate your genuine interest in the role and the company, making you a more appealing candidate.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at TOPPS TILES Careers
✨Show Your Product Knowledge
Make sure to brush up on the different types of tiles and associated products that CTD offers. Being able to discuss product features and benefits confidently will impress your interviewers and show that you're ready to engage with customers.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to meet customer needs, as this is crucial for a Sales Assistant role.
✨Understand Interior Design Trends
Familiarize yourself with current interior design trends and how they relate to tile selection. This knowledge will not only help you in the interview but also in advising customers effectively once you land the job.
✨Exhibit Teamwork and Collaboration
Be ready to discuss how you work well in a team environment. Share specific instances where you collaborated with colleagues to achieve sales targets or improve branch performance, as teamwork is essential at CTD.
