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For Companies At a Glance
- Tasks: Engage with customers, sell tiles, and maintain showroom standards.
- Company: Join CTD Tiles, a top retailer in the tile industry with a strong reputation.
- Benefits: Earn competitive pay, work in a dynamic environment, and be part of a growing team.
- Why this job: Combine your passion for design with customer service in a vibrant retail setting.
- Qualifications: Must be 21 or older; experience in retail or customer service is a plus.
- Other info: Opportunity to grow within the Topps Group family of brands.
Aged 21 and above: £11.44 per hour Aged 20 and below: £10.18 per hour What makes a job at CTD a career like no other? CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse, and ProTiler. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment. Key Responsibilities: Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone. Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets. Deal with customers face-to-face. Ensure showrooms are clean and tidy. Ensure branch standards are maintained. Ensure point of sale displays are up-to-date and accurate. Have a welcoming and confident approach when dealing with the public. Carry out all cash transactions, refunds, and till processes accurately and in accor…
Branch Assistant employer: TOPPS TILES Careers
Contact Detail:
TOPPS TILES Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant
✨Tip Number 1
Familiarize yourself with the latest tile trends and interior design styles. This knowledge will not only help you in conversations with customers but also demonstrate your passion for the industry during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you feel more confident when dealing with real customers and showcase your ability to provide excellent service.
✨Tip Number 3
Research CTD Tiles and its product range thoroughly. Understanding the brand and its offerings will allow you to speak knowledgeably about them, which can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully worked in a team environment in the past. Being able to demonstrate your teamwork skills will be crucial, as this role emphasizes collaboration to achieve sales targets.
We think you need these skills to ace Branch Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Branch Assistant position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Customer Service Skills: Since this role emphasizes excellent customer service, make sure to provide specific examples of your past experiences where you successfully assisted customers or resolved issues. This will demonstrate your ability to excel in a retail environment.
Showcase Product Knowledge: If you have experience in the tile industry or related fields, mention it! Discuss any knowledge of interior design trends or product expertise that you possess, as this will set you apart from other candidates.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarizes your CV but also expresses your enthusiasm for working at CTD Tiles. Mention why you are drawn to their brand and how you can contribute to their team.
How to prepare for a job interview at TOPPS TILES Careers
✨Show Your Product Knowledge
Make sure to brush up on the different types of tiles and associated products that CTD offers. Being able to discuss product features and benefits confidently will impress your interviewers.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond for a customer.
✨Understand Interior Design Trends
Familiarize yourself with current interior design trends, especially those related to tiles and home decor. This knowledge will help you connect with customers and provide relevant advice.
✨Exhibit Teamwork and Collaboration
Be ready to discuss how you work well in a team environment. Share specific instances where you contributed to a team's success or helped achieve sales targets together.
