This is a fixed term contract expected to last until 31/12/2026
30 hours per week including some weekend working
Aged 21 and above: £12.71 per hour plus personal sales commission
Aged 20 and below: £10.85 per hour plus personal sales commission
Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 300 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business—we’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do, that’s the Topps Tiles way.
What makes a job at Topps Tiles a retail career like no other?
Working in retail as a Topps Tiles Sales Assistant really is unlike any other retail job. As a valued member in a small team, you’ll help our customers visualise their projects, helping them to find just what they’re looking for to make their tiling project happen.
A sales assistant at Topps’ is more than just sitting at a till. As one of our service specialists you’ll gain valuable sales skills, supporting our customers whilst driving revenue for the store.
And, unlike other retail assistant jobs, you won’t need to work late evenings, and you’ll get 3 days off over Christmas.
That’s not to mention the commission you’ll earn on each sale you help make happen in store.
- You’ll build long standing relationships with our regular trade customers,
- Use your creativity to inspire customers, helping them to pick the right design and style choices.
- Gain product knowledge to give valuable advice for trade and retail customers to get them the best products they need.
The best bit? You don’t even need to know anything about Tiles, or Retail!
If you’re outgoing, friendly, have a positive attitude and don’t mind lifting a few heavy boxes of tiles, then you’re just the person we want to talk to.
So, that’s a competitive basic salary, sales commission, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals.
You’ll love working for Topps and we can’t wait to hear from you.
Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we’ll be in touch ASAP to arrange your chat with the hiring manager.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those 18 or over.
Think you know Topps Group? Think again.
There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre.
Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.
Sales Assistant in Andover employer: TOPPS TILES Careers
Topps Group is an exceptional employer, offering a vibrant work culture in Leicester where collaboration and hard work are celebrated. With a strong focus on employee growth, we provide generous benefits including a company bonus, flexible working options, and a commitment to diversity and inclusion, ensuring that every team member feels valued and supported. Join us to be part of a dynamic team driving significant results in a market-leading retail business, with ample opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Andover
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TOPPS TILES Careers, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TOPPS TILES Careers!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at TOPPS TILES Careers, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TOPPS TILES Careers and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TOPPS TILES Careers that you’re ready to jump in and contribute right away!
How to prepare for a job interview at TOPPS TILES Careers
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
