Store Manager in Newbury

Store Manager in Newbury

Newbury Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
  • Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and innovation.
  • Benefits: Enjoy uncapped commission, generous discounts, and a supportive career development plan.
  • Why this job: Be part of an exciting journey in a fast-moving business with real growth opportunities.
  • Qualifications: Retail experience with a track record in customer service and team leadership.
  • Other info: Flexible hours with no evening work or Christmas shifts, perfect for work-life balance.

The predicted salary is between 28800 - 42000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About The Role

Great choice, outstanding value, market leading customer service. That’s Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value. If there’s a recipe for success, that’s ours. That and passionate, enthusiastic, anything-for-the-customer people. People like you.

What we’re looking for

As Store Manager, you’ll make sure that your store is an inspiring place to shop; that we’re wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and bring them to life with the technology available in store.

As Store Manager you’ll create the business plan and develop your people to increase sales margins. You’ll manage every aspect of your store and constantly look for ways to improve - as an individual, as a team, as a store. We’re looking for ambition. For Store Managers who want their store, and their team, to be the best in the land.

No two days are the same; one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries!

Who you are

You know retail. You’ve had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. You’re commercially aware with the business acumen to keep ahead of your competition and set your store apart. You’re a passionate can-do, will-do role model. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management.

What we’ll do for you

In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. There’s a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We’re committed to promoting talent from within too, which means you’ll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. You’ll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, but there’s no evening work to worry about - and no working on Christmas Eve or Boxing Day either.

Who we are

Big things are happening at Topps Tiles. As the UK’s leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We’re as big on career opportunities as we are on outstanding service and great value.

Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.

Store Manager in Newbury employer: Topps Group

Topps Tiles is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. As a Store Manager, you will benefit from uncapped commission, generous staff discounts, and a commitment to promoting talent from within, all while enjoying a flexible schedule without evening shifts or holiday work. Join us in a dynamic environment where your leadership can inspire a close-knit team to deliver outstanding customer service and achieve remarkable results.
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Contact Detail:

Topps Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager in Newbury

✨Tip Number 1

Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Store Manager at Topps Tiles.

✨Tip Number 3

Practice your leadership stories! Think of examples where you've motivated a team or improved customer service. Be ready to share these during your interview to demonstrate your fit for the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Store Manager in Newbury

Customer Service Excellence
Team Leadership
Coaching and Development
Sales Management
P&L Responsibility
Commercial Awareness
Business Acumen
Creativity in Interior Design
Performance Management
Motivational Skills
Problem-Solving Skills
Flexibility
Communication Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how passionate you are about creating an inspiring shopping experience for customers!

Highlight Your Leadership Skills: As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share examples of how you've motivated and developed your team in the past.

Be Creative: Since creativity is key in this role, don’t hesitate to include any relevant experiences or ideas that demonstrate your creative flair. We love seeing how you can help customers visualise their projects!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Topps Tiles!

How to prepare for a job interview at Topps Group

✨Know Your Stuff

Before the interview, make sure you’re familiar with Topps Tiles and its products. Understand their market position and what sets them apart from competitors. This knowledge will help you demonstrate your passion for the brand and your ability to lead a team in delivering outstanding customer service.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team, improved performance, or enhanced customer experiences. Being able to articulate your leadership style and how it aligns with Topps Tiles' values will set you apart.

✨Emphasise Customer Service

Since great service is at the heart of Topps Tiles, be ready to discuss your approach to customer service. Share stories that highlight your commitment to exceeding customer expectations and how you’ve trained your team to do the same. This will show that you understand the importance of service in driving sales.

✨Be Creative and Visionary

As a Store Manager, creativity is key. Prepare to discuss how you can inspire your team to help customers visualise their projects. Bring ideas on how to use technology in-store to enhance the shopping experience. Showing your innovative side will resonate well with the company’s ambition for growth.

Store Manager in Newbury
Topps Group
Location: Newbury

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