At a Glance
- Tasks: Lead a dynamic team to create an inspiring shopping experience and exceed sales targets.
- Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and service.
- Benefits: Enjoy uncapped commission, generous discounts, health insurance, and career development opportunities.
- Other info: Flexible hours with no evening work and a supportive culture for career growth.
- Why this job: Make a real impact in retail while developing your leadership skills in a creative environment.
- Qualifications: Retail experience with a track record in customer service and team management.
The predicted salary is between 30000 - 40000 £ per year.
As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close‑knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that's important: we're not a hard‑sell sort of place. Sales come through great service, always have done, always will.
An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store. As Store Manager you'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store. And you'll constantly look for ways to improve – as an individual, as a team, as a store. So yes, we're looking for ambition. For Store Managers who want their store, and their team, to be the best in the land. That's the sort of drive we love. No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries.
You know retail. You've had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand‑in‑hand: sales come through service. That's certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. And you're a passionate can‑do, will‑do role model. A natural from‑the‑front leader who will drive performance through your team through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well‑supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either.
Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on‑trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We're as big on career opportunities as we are on outstanding service and great value. After all, it's the brilliant, friendly, knowledgeable people that make us special. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Market Harborough employer: Topps Group
At Topps Tiles, we pride ourselves on being an exceptional employer, offering a vibrant work culture where hard work is recognised and rewarded. As a Store Manager, you'll benefit from uncapped personal commission, generous staff discounts, and a commitment to your professional growth through tailored development plans and extensive training opportunities. With no evening work and a supportive team environment, this is a fantastic opportunity to lead a passionate group while enjoying a fulfilling career in the UK's leading tile specialist.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Market Harborough
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think about times you've motivated a team or improved customer service. Be ready to share these examples in interviews to demonstrate your ability to lead and inspire others.
✨Tip Number 3
Show off your creativity! Since an interest in interior design is a plus, prepare to discuss how you can help customers visualise their projects. Bring some ideas to the table that could enhance the shopping experience at Topps Tiles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the tools we use in-store.
We think you need these skills to ace Store Manager in Market Harborough
Some tips for your application 🫡
Show Your Passion for Retail:When you're writing your application, let your love for retail shine through! Share specific examples of how you've wowed customers in the past and how you can bring that same energy to our store.
Highlight Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated and developed your team in previous roles, and how you plan to do the same with us.
Be Creative and Personal:We love creativity, especially in interior design! If you have any unique ideas or experiences related to visual merchandising or customer engagement, don’t hesitate to include them. Make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you're keen on joining the Topps Tiles family!
How to prepare for a job interview at Topps Group
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, product range, and any recent promotions. This shows your genuine interest in the role and helps you discuss how you can enhance customer experience.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Highlight your coaching methods and how you motivate others to achieve sales targets through exceptional service. This is key for a Store Manager role!
✨Demonstrate Your Customer Service Skills
Be ready to share specific instances where you’ve gone above and beyond for customers. Discuss how you believe great service drives sales, aligning with the company’s philosophy that service comes first.
✨Bring Your Creative Ideas
Since creativity is valued, think about how you can help customers visualise their projects. Prepare some ideas on how you could use the store's technology to enhance the shopping experience and make it more engaging.