At a Glance
- Tasks: Help customers find their perfect tiles and create stunning spaces.
- Company: Join Topps Tiles, the UK's leading tile retailer with a vibrant community.
- Benefits: Earn a competitive salary plus commission, enjoy no late nights, and get Christmas off.
- Other info: Enjoy ongoing training and great discounts on products.
- Why this job: Develop your sales skills while inspiring customers and making their visions come to life.
- Qualifications: No experience needed; just bring your friendly energy and willingness to learn.
The predicted salary is between 12.71 - 12.71 £ per hour.
Fixed Term Contract expected to last until 27th June 2027. 20 hours per week including some weekend working.
Aged 21 and above: £12.71 per hour plus personal sales commission. Aged 20 and below: £10.85 per hour plus personal sales commission.
Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business – we’re a community. Small teams with big ambitions who trust each other, celebrate success and put the customer at the heart of everything we do.
Working as a Sales Assistant (Service Specialist) at Topps Tiles means you’ll help customers visualise their projects and find exactly what they need to make their vision a reality. You will not just serve at a till; you’ll become a specialist, developing real sales skills by asking great questions and understanding customer needs. Every conversation is a chance to influence, inspire, sell and create an exceptional experience that keeps customers coming back. Unlike many retail roles, you won’t work late evenings and you’ll enjoy three days off at Christmas.
Responsibilities:- Building long‑standing relationships with regular trade and retail customers through a consultative sales approach.
- Asking the right questions to understand customer needs so you can confidently recommend the best products.
- Using your creativity to inspire customers with colour, style, layout and design ideas.
- Driving sales through expert product knowledge.
- Confidently closing sales and maximising every opportunity.
You don’t need to know anything about tiles — or even retail. If you’re outgoing, friendly, energetic and don’t mind lifting heavy boxes, we’ll give you all the training you need, including developing your sales confidence and skills through our simple, customer‑first sales framework.
Benefits:- Competitive basic salary.
- Sales commission.
- No evening work.
- Christmas Eve and Boxing Day off.
- Ongoing training, development and progression opportunities.
- Generous staff discount.
- Access to our benefits platform with a wide range of discounts from hundreds of retailers.
Due to health and safety requirements and the nature of our in‑store work, we encourage applications from individuals aged 18 or over.
Sales Assistant in Bury employer: Topps Group
Topps Tiles is an exceptional employer that fosters a supportive and collaborative work environment, where small teams with big ambitions thrive. As a Sales Assistant, you will benefit from competitive pay, ongoing training, and a generous staff discount, all while enjoying a work-life balance with no late evenings and time off during the festive season. Join us in creating memorable customer experiences and developing your sales skills in a community that values trust and celebrates success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in Bury
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Sales Assistant in Bury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Topps Group:Don’t forget to personalise your application for Topps Group! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Topps Group
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Topps Group offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Topps Group and contribute positively during your temporary stint.
